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Heather R | Expérience généraleSelf Storage Units in Phoenix, AZ, 85040
U-Haul Moving & Storage at Broadway Curve
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Évaluations des unités d'entreposage par les clients
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- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe facility wasn’t staffed… it was ‘managed’ remotely. They just watch the cameras… I left because there were guys loitering with a flat bed trailer asking to be let in… the office just ‘watched on the cameras’… I didn’t feel like my property was secure… They also refused to extend promo pricing for a current, long standing tenant… I paid on time, every time and you took advantage of that and gauged my pricing… so I left And terminating my agreement took 3 calls and you still billed me… so you’ll have to credit me and I had to call again… just feels like nobody cared… so I stopped caring and moved my stuff
Rob C | Expérience généraleThe woman who helped me was knowledgeable and engaged and that’s hard to find. She was great… wasn’t based on price or location. She explained my options and made me feel comfortable.
Chad A | Premières impressionsVery kind and reasonable staff
Solomon S | Premières impressionsHard to see in dark Facilities very narrow one trick one way. No one else shows up but would have been incovenient
DENNIS M | Expérience généraleEveryone on the U-Haul team has been great! We were bummed when our onsite manager was gone, but there was no disconnect or rough transition. But we really appreciated all his assistance in getting our storage unit!
frank j | Expérience généraleI moved out on 10/20/25 and notified staff I had to go back a few times because I never received a move out notification . I had to call on 10/27/25 again. New rolling doors need to be replaced very hard to open.
Cuit R | Expérience généraleThere is nobody at that facility, the gate is wide open and a fee units were open. No security, no attendants.
CARLOS O | Expérience généraleI don't have no complaints I love U Haul
DEBRA F | Expérience généraleThank you for you phone service. Very helpful.
Monnise M | Déménagement en ligneThank for 6 years
Shirley J | Expérience généraleI had this unit for about 5.5 years.. From the moment that I secured the unit, and every visit thereafter, has been nothing but pleasant. Any and all concerns that I've had over the years have been addressed in a timely fashion, with the utmost professionalism. Thank you, U-haul!!!
Robert w | Expérience généraleMen show late to drill lock. Was told march rent w1uld be reverse mo one on dite when i left st 1 pm on site 40th st. Rented your truck Moved on 4/9 1 pm was out and sweep clean
CAROLYN D | Expérience généraleThe GM Terrence Houston is a amazing individual very helpful and knowledgeable and very professional I truly appreciate you!!
Roderick L | Expérience généraleThis storage facility were a little bit too far for my liking but the manager Terrance were accommodating thnk you
Karlene M | Expérience généraleThe distance were too far for my things to be in this storage and there weren't any lock and the unit of 263 were lock and the attendant had to have me another unit.
Karlene M | Premières impressionsDiscovered the size would not work for me so I called in and Amber assisted. Explained my dilemma and was assigned another unit. She is very polite, professional and pleasant. Her customer service skills are top notch. Speaks clearly and explained anything I wasn't clear about. I would also like to mention that I dealt with 3 different employees at the 24th Street/McDowell location and they all were polite, professional and pleasant. They all seemed to really enjoy their job and if I had to take a guess of why they all had such great attitudes, I would say that their leader Terrence leads by example. He too was wonderful to deal with. It was pleasant walking in to a business hearing and seeing such great teamwork. Everyone really has a great attitude there. They are definitely a great team! Thank you all.
LINDA H | Premières impressions