I know finding good workers like your staff now is hit and miss thing, however never forget to give them a raise when it’s due!!! They are all good staff workers!!
Catherine D | First ImpressionsSelf Storage Units in Rockville, MD, 20852
U-Haul Moving & Storage de Randolph Rd
Services dans cet établissement :
Particularités disponibles dans cet établissement :
Promotions :
Unités disponibles (toutes les dimensions sont approximatives)
Qu'est-ce que le service en ligne emménager/louer maintenant?
-
U-Haul Moving & Storage of Airpark
7831 Beechcraft Ave, Gaithersburg, MD 20879 View Available Units8.0 miles from this location -
U-Haul Moving & Storage of Gaithersburg
8501 Snouffer School Rd, Gaithersburg, MD 20879 View Available Units8.7 miles from this location -
U-Haul Moving & Storage of Hyattsville
2421 Chillum Rd, Hyattsville, MD 20782 View Available Units10.2 miles from this location -
U-Haul Moving & Storage of Intown
2215 5th St NE, Washington, DC 20002 View Available Units10.9 miles from this location
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
- Filtre :
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Excellent.
GLORIA C | First ImpressionsThere were rat traps with mice stuck on them, inside both storages! The uhaul windshield wipers did not work. The load I was towing tire blew!
Starla H | Online Move InI kept this storage unit for 14 years. The staff was always friendly and helpful, particularly in the last couple of years. This last time, as I was emptying my unit, the staff was extremely helpful, outperforming themselves
LEONE H | Overall ExperienceDear Uhaul Customer Service, I am writing this email to express my extreme disappointment and extreme frustration with the recent Uhaul truck rental and storage experience I had. To say that it was a terror of an experience would be an understatement. I have encountered numerous issues that have left me feeling frustrated, inconvenienced, and even stranded. To begin with, one of the most basic services I paid for, moving blankets, was not provided to me. This lack of attention to detail is unacceptable, especially considering that I specifically paid for them. This already set a negative tone for my experience with Uhaul. Furthermore, when I tried to resolve the issue of my drop-off location, I had to speak to several customer service agents who were not only unhelpful but also rude. Their lack of professionalism and unwillingness to assist in finding a solution only added to my growing frustration. As if these problems weren't enough, I was then quoted the wrong price when I went to retrieve my storage unit. This discrepancy caused unnecessary confusion and wasted my time, as I had to go through the process of trying to correct the quoted price, which also had no resolve. The situation worsened when, after the store closed, my passcode to enter the storage facility did not work, and it still hasn't been resolved even after 24 hours. This left me unable to access my belongings and caused significant inconvenience and distress. To make matters worse, someone blocked me in with another Uhaul truck, preventing me from moving the remaining furniture and forcing me to sleep in my car. Neither Uhaul nor myself were able to get in touch with the property manager to resolve this issue promptly. This lack of responsiveness and assistance is simply unacceptable. I must also mention that I spoke to numerous customer service agents and even the customer service manager, who demonstrated a lack of knowledge on how to resolve any of the issues I faced. This further added to my frustration and disappointment. To add to the misery of the situation, Uhaul connected me to roadside assistance and attempted to make me pay out of pocket to have the Uhaul truck, which had blocked me into the storage parking lot, removed. This is yet another example of Uhaul's negligence and failure to take responsibility for the problems caused. In summary, nothing got resolved, and it was a domino effect of bad events as a result of Uhaul's negligence and poor service. This entire experience has been a nightmare, and I demand a prompt resolution to all the issues I have outlined.
William F | First ImpressionsUn empleado de alli me advirtio que si dejo mi carro parqueado afuera hasta descargar la oficina llamaria a la policia para que se lleve mi carro, yo tengo pagada una bodega alli contrate un camion para moverme alli osea? hasta que llego Jose Amaya y fue cordial y explico la situacion. Lo siento por este comentario pero es como sucediron las cosas.
MONNIKA S | First ImpressionsThe Computers were Down when we arrived. But The Reps work through and provided great service.
Joshua M | First ImpressionsThe only complaint is that some kind of flaky yellow material fell from the roof onto my stuff; some kind of insulation, I suppose. You might wanna look at that. Otherwise, perfect.
Michael T | Overall ExperienceStorage facility immaculate. Staff friendly and extremely helpful. Highly recommend!
Rhonda M | Overall ExperienceGreat staff and the facility is always clean and well maintained.
Jeff G | First Impressions