Customer service need to be with a great attitude to the customers. No cold hearted and give more attention to a handicapped people . Thanks
clara g. | Overall ExperienceSelf Storage Units in San Francisco, CA, 94103
U-Haul Moving & Storage of San Francisco
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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U-Haul Moving & Storage at Candlestick
1575 Bay Shore Bl, San Francisco, CA 94124 View Available Units3,1 miles from this location -
Island Park Storage
800 Av H, San Francisco, CA 94130 View Available Units
(U-Haul Neighborhood Dealer)4,5 miles from this location -
U-Haul Moving & Storage of Oakland Coliseum
8000 San Leandro St, Oakland, CA 94621 View Available Units12 miles from this location -
U-Haul Moving & Storage of Belmont
554 El Camino Real, Belmont, CA 94002 View Available Units18,3 miles from this location
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- 4,0 - Cote moyenne des clients
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Very secure storage, clean and they are very friendly staff, they help me when desperately need a place to store my stuff before I move to my new apartment. Thanks again
Tiotee R. | Overall ExperienceSome helpful staff. Very poorly designed facility layout and elevator system. Did not respond to move out request and continued charging fees for 1 month until I had to call multiple times to get it resolved.
Rahul P. | Overall ExperienceStaff was so helpful in making sure my storage needs were made before I left the facility.
TERESA C. | First ImpressionsI haven’t have any problem with the stuff they very attentive
Pablo C. | First ImpressionsThe gentleman who helped me get sign up was incredibly nice and helpful.
Robert W. | First ImpressionsI helped out a close friend relocate her business inventory into this location and can't tell you how pleasant and friendly the staff was, Gino the general manager went far and beyond in helping me as I decided to get a storage unit for my business/hobby in automotive detailing and repair. He followed up with me to obtain a convenient specific unit one that would be convenient for me to come and go to pick up supplies. Very satisfied and I look forward doing business here at the Bryant street location.
Eva R. | First ImpressionsLeak distroyed my things , min coverage was hard to get
Andrzej M. | Overall ExperienceVery helpful and attentive
HELEN R. | First ImpressionsI rented a small 5x7 for many years. When I would go sort through my things the blaring alarm would go off, the lights would turn off and when my credit card had an issue the manager was not considerate and removed the late fee even after many years of my patronage. The final straw was the recent rent increase, it motivated me to find an 8x10 for $92 elsewhere.
Alex A. | Overall ExperienceMy First Day there was awful no one showed me my unit I had to find it myself. It was on the lower level. The elevators wasn't working had to use the stairs got lost in the lower level. Had to had to call for somebody to contact the U-Haul place and to let them know that I was stuck down on the lower level. It is not the place to go if you trying to store your stuff.
Jeremy D. | Overall ExperienceIt's just uncomfortable coming to the stores place in. There's a lot of people hanging out in front of the storges by your vehicles.
Ron W. | Overall ExperienceThe staff is incredible! Management is superb!
CECIL C. | Overall ExperienceStaff generally very friendly but often needed to explain multiple times what I needed help with as they were answering questions that I wasn't asking. For example - I forgot where I need to enter my code to disarm the system. Which one is it as I'm entering it next to the access door and that is not correct? Was met with the response of a map to where my unit number was. This has happened a few times on different subjects. Would suggest a scale for these ratings as well since I don't love my options on helpful and friendly are only yes and no. Very friendly, very nice, often not helpful or not without much effort on my side. GM is excellent and would still recommend this facility.
Natalya S. | Overall ExperienceFor last-minute needs, this guy makes things easier for me to sign me up with the storage when I need the most Thanks again for your service Tiotee R
Tiotee R. | First ImpressionsWhen I spoke to the rep in the morning, I was promised that there would be a lock in the storage unit if I book the unit on the app. So I did, and when I got to the unit at 9pm with all my furniture and things there was no lock whatsoever. I called customer service asking to change the unit because it was too late to get a lock, however they mentioned there was nothing they could do. It was too late to buy a lock from anywhere. all in all it was not the kind of customer service I expect from a company like U-Haul. I ultimately found another customer by chance and bought a lock from them for $50. Poor experience would not recommend.
Gyan S. | Online Move InI had a fantastic experience with U-Haul's storage space service. Their facility was impeccably clean, and my belongings remained safe and undamaged throughout my usage. I'm very satisfied with their service.
Efren G. | Overall ExperienceIt was so expensive. It looks cheap but they took a lot of my money
Muhammed Y. | Online Move In