The manager there is a salty angry woman. All the guys that work there are very friendly and helpful. When I departed I said I hope you can get the lift operational again and the manager told me one customer broke it. I was the customer that it happened to. I didn't tell her that though because she is so negative. The lift cable broke when I was using it. It was mechanical error not my fault. The facility currently has no way of getting heavy stuff down to the 1st floor. It's a three story building. An elevator that is dependable is very important and needed. I had to use a dolly with all my heavy furniture down three flights of stairs. I'm very unhappy about that storage facility. It's like our stuff is being held hostage because unless you are strong enough to carry your stuff down the steps you can't get your stuff down and out of there. Yet we have to pay the storage bill every month without fail but they can't get the lift to work and keep it working? I would say I recommend U-HAUL but I can't recommend this facility to anyone.
Troy C. | Overall ExperienceSelf Storage Units in Springfield, OH, 45504
U-Haul Moving & Storage de Springfield
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Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
Qu'est-ce que le service en ligne emménager/louer maintenant?
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À 19,3 milles de cet établissement
Xenia Self Storage
1855 Bellbrook Ave Suite A
Xenia, OH 45385
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
There are no carts to move personal items on. This would be a major plus to bring the rating up to excellent. Though there is a lift for personal items to the third floor and elevator for people would be a nice plus too
Troy C. | First ImpressionsWe were very pleased with everything Everyone was will to do what they could to make our move in as smooth as possible. The guys loading the lift stated it was very slow Thank you
stephen h. | First ImpressionsOld, old building that smelled and small locker.
JOSEPH F. | Overall ExperienceWhat the facility lacks in newness (just an old building), it makes up for with customer service. The young lady who was working I think Mykayla or something like that…she was super nice and helpful.
STEPHEN L. | First ImpressionsStaff was extremely helpful and friendly.
Jennifer B. | Online Move InLooks can be deceiving,...Upon getting all of our stuff out of the storage we got all of our bins to the new property and realize that rats had eaten through our clothing there was so many rat droppings that we had to throw stuff away it was really horrible, I've never had cockroaches in my life and one of our bins had a lot of cockroaches inside, not only that, we had a air conditioner just disappear! And don't try to contact them you can never get a hold of anyone at the facility and if you do the manager is never available!!!!
PAMELA A. | Overall ExperienceManager was very rude and kept calling my stuff in my storage unit crap which I don't appreciate,my stuff is very valuable to mean and has meaning to alot of it and for her to call my things crap was just rude. She had a very nasty attitude and her employees do her work because she said she didn't feel like climbing the stairs when no stairs were involved.
Destiny L. | Overall ExperienceThe two guys that work there was rude and didn't want to listen to what you had to say about anything
Crystal M. | Overall ExperienceHard to load and unload
Kimberly C. | Overall Experience