My unit was infested with mice! Had to throw out sofa all kitchen appliances shoes they ate all my kids and grandkids pictures and the manager was extremely rude when i complained about the issues
Veronique G | Overall ExperienceSelf Storage Units in West Seneca, NY, 14224
U-Haul Moving & Storage de West Seneca
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U-Haul Storage of Orchard Park Rd
1510 Orchard Park Rd, West Seneca, NY 14224 View Available Units4.1 miles from this location -
U-Haul Moving & Storage of Orchard Park Rd
3120 Orchard Park Rd, West Seneca, NY 14224 View Available Units4.3 miles from this location -
U-Haul Moving & Storage of Cheektowaga
565 Ludwig Ave, Cheektowaga, NY 14227 View Available Units5.0 miles from this location -
U-Haul Moving & Storage at Transit Rd
6161 Transit Rd, Depew, NY 14043 View Available Units5.2 miles from this location
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I believe the representatives name was Dave. I had dealt with him before when I rented a truck. He was curtesy, but curt. Not super friendly, was very matter of fact! Went through all the motions efficiently but not much interaction. He was not the type of person you would ask many questions I you had them!!!
Len g | First ImpressionsFantastic storage, easy on-line reservation PLUS helpful, friendly on-site staff!
karen d | Overall ExperienceThe the staff was excellent! Friendly and helpful. Our storage unit was perfect. Our experience couldn't have gone better!
Traci H | Overall ExperienceThe person that was working was amazing and took great care of us. Would recommend it to anyone
Tiffany F | First ImpressionsJenn Dierolf is absolutely wonderful and a pleasure to deal with. I believe there's a gentleman there by the name of Dave L. He is the sole reason I would never rent another storage unit there OR recommend anyone to rent from that facility. He's unfriendly, unpleasant and difficult to work with. If I could have moved everything I had there to another facility I would have done it months ago.
Ronald S | Overall ExperienceOnly thing is to have disposal area. Allow an up charge on contract, for disposal.
Deanna S | Overall ExperienceJen was super helpful.
ARTHUR L | Overall ExperienceYour website is a bit difficult to use. I wanted to put my husband and/or daughter as additional users. It would not take the information because they live with me. And to put in my credit card info, just the card #, I could not use the keypad numbers I had to use the keyboard numbers. It took a bit to figure that out.
Michele B | Online Move InThe staff was professional and quite helpful made my move very smooth!
Tonya J | Online Move InJenn is AMAZING! She should be recognized! Above and beyond! Super friendly! Thanks UHAUL!
Kimberly P | Overall ExperienceGreat to be able to rent truck and put items in storage at same place where truck was returned.
David F | Overall ExperienceI was helped with my storage at this location. My original location told me they didn't accept the one month free. They sent me to the transit location. When I arrived at the transit location the man there was very helpful and arranged my trailer drop off and storage to be changed to the Transit location.
Mark K | First ImpressionsBeing that we were in a traumatic experience the staff were extremely nice and helpful. Put us at ease and made sure we had a pleasant experience. Definitely would use them again
Barbara T | Overall Experience