Your mobile website is difficult and not good. I had a hard time checking in and knowing what to do.Jessica C.
Trailer Rental & Towing in Broomfield, CO at Willow Run Feed and Supply
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Broomfield, CO 80020
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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It was challenging to get in touch with the location initially. After we arrived on-site everything was smooth.Andrew C.
Friendly folks here, easy in and out location. Truck was not in ready to lease condition. Dirty inside and out. Otherwise drove well, easy to handle 15" truck.ANTHONY R.
Fun little spot. I want to go back and see their shop now that I live near by.Thomas H.
When I arrived at the location to pick up my truck remotely, everything went smoothly until I found out that the wrong keys were assigned to me. I ordered a 26 foot truck to move a 4-bedroom house and was given the keys to a 15 foot truck. Those were the only keys in the lockbox! Because this was done using the "self-serve" pickup method, naturally there was nobody around to help. In fact, when returning the truck I also noticed that the u-haul office was never occupied today, although it was advertised as being open from 10 am until 4 pm. In any case, after waiting for an hr on the phone and being passed from representative to representative, the problem was eventually resolved, although not to my full satisfaction. I'm still expecting to be double-charged on my credit card - I'll keep a close eye on that. Ultimately, it took 3 trips to complete what should have been done in one because I was given the keys to the wrong truck. Absolutely abysmal organization and customer service forced me to settle for the smaller truck. I'd be hesitant renting a truck from Uhaul going forward.Greg R.
Everyone at Willow Run was very nice and helpful. I'll definitely be back if I need a trailer again. Thanks for awesome service!Nathaniel G.
Excellent U-Haul experience. Would definitely go back there again to rent a truck.Penelope H.
As others have said, the road to get the U-haul can be bumpy but it's manageable. Not sure of his name but the gentleman I spoke to was very nice and helpful. The truck that I was originally suppose to rent wasn't returned on time. He was very accommodating and helped me get what I needed, even with this happening.Kyle B.
Ahead of a large snowstorm, the vehicles tires were worn well past safety specs. We had to contact U-Haul to have the tires replaced. UHaul was very quick to handle the issue though.Jon G.
Truck was not good. Super bumpy. Cleaning service charge was bogus. I returned a clean truck.Neeraj S.
Overall, my experience was pretty good. The person who helped me on the front end was great and very personable. On the back end when returning the trailer, there was an equipment drop off area, so I had to unhook the trailer myself, which was not a huge deal, and then the person who was on duty when I checked out was a little grumpy. Maybe he was having a bad day- didn't seem too friendly. Thusly, above average but not excellent rating.Steve W.
Not one around to drop off uhaul and scary locationChelsea H.
It didn't seem like the attendant wanted to talk to us. Granted we were looking for the self-serve portal, but he didn't even say hi to us as we passed him going in front of the entrance.Ryan P.
The trailer I picked up was extremely dirty (on the outside only thankfully), but in fine working order otherwise.Kenneth T.
The sign said park and wait for the attendant. after waiting about 8 minutes I went to find someone. the guy said that's the sign uhaul gave them and you're just suppose to park and drop the key in the box. WTF how are customers to know this info???? Change the signDIANE O.
I got charged for a dirty truck even though it had stains on the seat before I obtained it. I have proof and pictures and still got charged an extra 30 dollars for cleaning. Also to mention I drove the truck less than 6 miles just to pick up a dresser that took less than 45 min. Still got charged for cleaning. DO NOT USE THIS U HAUL!! YOU WILL BE OVERCHARGED!!!Cody S.
Too many people were scheduled for pick up at the same time, forcing us to wait almost an hour past our time. Consider adding limits to how many folks can schedule at a given time.Amanda G.
The Boulder CO location I reserved the vehicle from informed 1.5 days prior to my scheduled pick up that they no longer had the vehicle available and I would have to pick up a similar vehicle from another location (Willow Run Feed and Supply in Broomfield CO). When I arrived at the new location, I waited on line for over an hour to pick up the vehicle. There was only 1 person working there. The vehicle had a violent shimmy whenever I went faster than 55mph. These issues made a long day much longer.Ron G.
Prompt, friendly, accommodating.William C.
The self checkin bar code required about 10 tries to get it to work. I had to take about 5 pictures of my face to have one accepted. I had to submit more pictures of my drivers license even though I already did that four times previously. The self checkin idea is great, but it is very frustrating. When I returned the truck, there were two other people who could not checkin because the bar code pictures were not being accepted. One person said he had given up.BRIAN C.
great experience, great staff. helpful and hooked up trailer for me, checked lights for safe travels.. very happy experience.Geoffrey B.
The auto transport was covered in mud, oil, and muck. If I had thought of it, I would have taken it to a car wash to clean it before attempting to load the vehicle.Lorrie C.
The trailer was dirty on the outside but that is to be expected. It just snowed and there was no expectation for me to return it any cleaner than I received it, so no big deal.Jason K.
The truck was not cleaned and had several issues, cracked window, several scratches, low tire pressure. The person checking me out was very un professional. I had to clean all windows, mirrors and headlights/taillights before traveling across country. Not at all pleasant experienceRicky S.
Very clean and nice employeeBryan A.