No improvement needed
DAVIDFREDERICK A.
Trailer Rental & Towing in Cohoes, NY at T&T Storage Inc
(Concessionnaire U-Haul dans le voisinage)
157 Saratoga St
Cohoes,
NY
12047
Services dans cet établissement :
Pour nous contacter
157 Saratoga StCohoes, NY 12047
Services dans cet établissement :
Location Hours
- Lun - sam : 9h am à 5h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Cohoes, NY 12047
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
U-Haul wanted to charge me an extra fee for their fuck up. The guy fixed the problem, not at all impressed with U-Haul. Why don't you ask about U-Haul, they SUCK!!!
DAVIDPAUL M.- Rating:
- 5.0
No improvement needed. Nice easy transaction will definitely use again
DAVIDFREDERICK A.- Rating:
- 3.0
Originally I was sent to Green Island where the rep was not helpful at all. He looked up nothing in the computer and didn't check for where the available truck was. He just said "i don't know why they send anyone here you have to go to cohoes" I went to the one on ontario street and they had no trucks available in the size i had reserved. They found an available truck nearby at TNT where we ended up but still had to go to a separate lot to get the truck and clean the snow off of it. Phone call confirmation the day prior of the exact pick up location and that the truck reserved will be ready and available at said location.
MARKJAMES C.- Rating:
- 5.0
Great customer service. Saved me when I was in a pinch.
DAVIDFREDERICK A.- Rating:
- 4.0
Parking the vehicle is a bit tight, especially for a larger vehicle
THOMASA H.- Rating:
- 3.0
Would not recommend at night after closing, but better than no drop off at all.
James S.- Rating:
- 5.0
Owners very nice Answered all my questions Treated me like family
lorraine M.- Rating:
- 5.0
Tom was very helpful and responsive to everything we needed.
ROSSEDWARD S.- Rating:
- 4.0
Could provide more complete instruction on operating vehicle
Christian C.- Rating:
- 5.0
Tommy was very helpful great place to rent a truck
John R.- Rating:
- 4.0
Nothing. Overall a good experience
Ron H.- Rating:
- 5.0
Tom runs an excellent shop. He was really helpful in confirming my online reservation and making sure I had the right truck at the right time.
Paul J.- Rating:
- 5.0
Person I dealt with was super nice and helpful. Will definitely rent from there again.
Kim S.- Rating:
- 1.0
I've rented many uhauls in my day... never had a problem. This time I was charged $300 for scuffs on the paint. It's insane. Never again.
sarah M.- Rating:
- 5.0
Nice guy in and out in 5 minutes
ERNESTO A.- Rating:
- 4.0
The cargo van back was dirty and the seats had a lot of dog hair on them.
Cornelius M.- Rating:
- 5.0
Billing was deceptive and confusing... It was not stipulated that $19.95 was a four hour rate nor was it explained that insurance coverage was for a four hour rate and that it would be billed twice in one day for a rate of $20/8 hours for a usurious rate of $1800/month... The billing turned a good experience to a terrible experience and I will warn any of my friends and associates to consider an alternative other than U-Haul, when renting a truck or van!
KENNETHM B.- Rating:
- 3.0
Please make sure an equipment is CLEAN before you rent out to a customer. I was very disgusted by how dirty a truck i rented was. There was a visible layer of dust all over on the surface of the dashboard, cigarette smell and very dirty floor mats. I picked up the truck regardless (out of desperation) via contactless service- mobile phone app because there was no one on site to immediately address my concerns. With a reputable company like U-haul, cleanliness should be top priority. Equipments should be cleaned and sanitized especially during these COVID days.
Elizabeth O.- Rating:
- 5.0
Gentleman that was working was very friendly and helpful.
Antonia P.- Rating:
- 1.0
Unacceptable
Maryellen W.- Rating:
- 5.0
Terrific customer service!
Amy B.- Rating:
- 2.0
I picked this location because I thought they would be open and there would be someone there to help. Not true! There was a ring doorbell, and the location made it difficult to hear what the person on the other end was saying. The man was clearly put out by the interruption to his day, and could barely be bothered. The instructions were unclear and the van ended up costing me a lot more that I was expecting. This was not my first time renting from u-haul, but this was far from a pleasant experience.
Barbara C.- Rating:
- 1.0
I did not receive all the items I was supposed to and I still got charged for them after disputing the charges. My card was put on hold for way less that what it was actually charged after being given an estimate. Will never rent a U-Haul again.
April M.- Rating:
- 5.0
Nothing
Daniel J.