I had no way to check in upon return. I received a link to start the use but that was the only communication.
Mark G
North Parkway Mini Storage II LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Huntsville, AL 35810
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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The inside of the UHaul truck cab that I rented was dirty. An employee of this location should have hosed down the inside of the truck cab. The employee that I dealt with was okay, but he sure wasn't excited about his job or renting a truck. He did help me put my friend's ID into the system, since my friend had sent me his Driver's License, but he could not be there at the Rental Pick Up Location.
Cynthia BNothing everything is perfect as it should be
ALFREDA SUnfortunately, this location didn't have a hand truck/dolly available to rent. Had to go to another location to rent a dolly. The truck had candy wrappers in the floor and other debris. Truck should've been checked and cleaned prior to me picking up.
Wyndi TThe equipment itself was excellent and the people at North Parkway Mini Storage were extremely helpful and friendly! I have suggestions for The U-Haul online system. If this message only goes to North Parkway Mini Storage, I apologize. I used my phone number to reserve the truck. When I tried to log in to the app using my phone number, it sent the code to my dad's phone number. I never entered my dad's phone number into anything. Once I got in, it says "Welcome Michael" (my dad's name) and has a history of trucks that my dad reserved in the past. My truck was under active reservations. Then, I tried to pick up the truck through the app. It would begin loading, then crash back to the start screen for the app. I had to ask the people at North Parkway Mini Storage to handle getting my reservation for me even though they were about to leave for the day. Please employ proper QA testing for your application development process. I should not be able to access someone else's account purely because I share the same last name as them. I should also be able to pick up my truck in the app without it crashing. I was lucky employees happened to be at North Parkway Mini Storage at that time.
Joshua G