More employees at the counter to reduce the line and wait timeJOHN ARTHUR O.
Trailer Rental & Towing in Montreal, QC at U-Haul du Centre-Ville de Montréal Cité 2000 - entreposage
Montreal, QC H2K2N3
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Montreal, QC H2K2N3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at 14,95 $!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have an adaptive reuse program to better the environment!
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The U-Haul mobile application on Iphone XS was really long and complicated to use... I had a lot of problems during the takeoff, it took me an hour and a half to get the keys, and I had reserved more than a month prior to moving day.FrÃ©dÃ©rik P.
Great price for great service thank you!GEOFFREY D.
J'ai Ã©tÃ© excessivement irritÃ© par le fait que les instructions qui disaient que le systÃ¨me paypass Ã©taient toutes Ã©crites seulement en anglais. Non seulement cela contrevient aux lois quÃ©bÃ©coises mais c'est le symbole d'une arrogance et d'un manque de respect.ETIENNE T.
The 24 pick up app is very glitchy. Improvement to this would be hugePratik M.
My rental equipment was late and I the staff's reply varied from ''too bad'' to ''you're lucky you even have a truck''.Nicolas V.
I only chose average because despite the equipment being fine - every time I have used U-haul, there has always been an issue. Usually I have trouble doing the online checkin and vehicle inspection, so I decided to do it at the counter. The employee found my reservation but it was not working. I wasted 30 minutes of the time I booked waiting for them to figure out computer problems that the manager told me "happen all the time" Nowhere am I ever compensated for all that time wasted and I had to rush my movers for the rest of the day.Shane Maxwell K.
I used the online/self-serve pickup to retrieve my van, and the web chat feature for communicating with u-haul customer service seemed a bit buggy. I would not see new messages unless I refreshed my web browser (safari on iphone) so that slowed the process down a bit as communication was somewhat broken. No big deal but heads up in case that's a bug other people are experiencing.Samuel H.
I used the mobile pickup. Picking up the rental was a huge hassle and took 20 minutes. I would have preferred doing most of those steps at home instead of in the parking lot.Alysha A.
I initially had a reservation for pickup on June 19th and drop off on June 20th. I received a call on the 18th informing me that my reservation had been cancelled, and that my two alternatives were either same day pickup and drop off at the above location, or a location on the south shore. I was only offered a six hour time slot that we tried our best to make, however I was moving off island, which I had already told the booking clerk when I picked up my rental, and we did not make it on time. I was also told the reservation was until 13:00, and then began receiving phone calls at 12:10 asking where my rental was. I chose this location closest to my move but the last minute time change the day before did not allow me enough time for the move I had initially booked.JONATHAN VIKTOR P.
Maybe you should avoid threatening customers that you will call the police to claim their vehicle stolen ??? Maybe you should inform your cutomers on how you over book your equipment and then harass them the second the veuicle is not back ThanksRobert B.
second time this month that gas was not exact as mentionned in the contractMEHDI S.
the app did not work correctly, - 1/2 sign-in fail - phone number mandatory but didn't accepte all type of phone number (i mean internationnal one) - pick up truck autonomusly LOL just a joke o tutorial not update with the current app (location of button...) o not writen somewhere that the pick-up button will appear at the rental time o not user friendly at all o taking live picture with phone is terible and often fail o nothing appen after the picture was touk, impossible to finish the pick-up.henry B.
I ask for a motocycle trailer, she gave me a trailer that the back ramp werent able to go all the way down to load it. Waist of time and money. Clueless staff.JEAN-FRANCOIS B.
Have the assigned truck ready and easy to find. The one I was assigned was hidden in the second row of trucks. The issue was quickly resolved by the employee on service, but having my truck ready and accessible would have made this a 5 star review.JEAN-FRANCOIS P.
The trailer was dirty when we opened it up at our destination.JAMES R.
Parking for customers so they can leave their car while they are using the rental truck. I saw only 5 spot of parking, taken of course. Also, when we do a reservation, please bring the truck in front ready to be taken and not let the customer go to the very back of the parking to take the rental truck. I love that the transaction is so easy, once we are done I just have to give back the key and that's it. No need to do inspection or sing anything. You already have our credit card number and you simply charge the rental. That was very nice, so quick. Never seen that somewhere else. Good job for that !ERIC B.
There was only one employee and many clients in the location. It's only after a few minutes that the employee finally told the clients for a drop-off to just give him the keys.Frederic M.
Service was perfect. I had a good first experience and the enployees were nice to me.Mira-Fey B.
The website to return a truck is a nightmare. And the app works like my grandpa's hips...Jonathan N.
I didn't receive the email for Bill yet. Aly 514-247-7265ABDULLA A.
Les employÃ©s sont vraiment efficaces et d'une gentillesses exemplaire !NICOLAS-TAYAOUT M.
Agents were fast and very friendly to me, but oddly rude to another customer. A more thorough explanation of pricing would have been good (trip cost twice as much as I expected)OLIVER KOSTYN G.
Avoir l'Ã©quipement demandÃ© et ne pas tÃ©lÃ©phoner la veille pour proposer autre chose BEAUCOUP moins grand et ouvert au lieu de fermÃ©. On me propose un trailer 4x7 quand j'arrive le samedi matin et que je vois la taille (j'avais rÃ©servÃ© un 8x9 fermÃ© a la base) je demande si il n'y a pas plus gros. On me rÃ©pond avec nonchalance qu'il va falloir vÃ©rifier mais que j'avais acceptÃ© Ã§a. Oui par tÃ©lÃ©phone le couteau sur la gorge la veille d'un dÃ©mÃ©nagement je ne peux pas trop refuser! Pas de geste commercial non plus pour s'excuser de la gÃªne occasionnÃ©e rien...SYLVAIN M.
The uhaul; app doesnt work for pickup neither drop-off, on iphone or android. Uploading or taking photos didn't work.NICHOLAS M.