I had a lot of trouble getting someone to wait on me. I finally had to walk around and find help. I also had ordered an appliance dolly and they only had a regular dolly. He did not offer to try to help me find one somewhere else. The truck cab smelled like cigarette smoke.
Deborah B
Petes Check Cashing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Nicholasville, KY 40356
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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It snowed several days before our rental and we had to clean the snow off the truck before we could leave the lot. A walk around prior to rental was not offered or done. The driver's side mirror fell off when I hit a pot hole when I was returning the truck and I was treated as if I was a cheat and criminal by staff. I have pictures of the original agreement and the final receipt. The amounts are different and they are claiming we returned the truck over 24 hours after it was actually returned. The final charge is over double what the original agreement stated and we will NEVER rent a truck from this location again. I will go to a competitor. There are no other U-Haul businesses within reason. I just opened the final receipt yesterday but you can BET I will be posting online if something isn't done to make this right.
Teresa CThe store person initially said they weren't expecting a return there. Once our information for the drop off was confirmed, my husband stood there talking to this guy for ten minutes. Three days later we were charged for an extended use fee of the truck. Apparently they didn't complete the return correctly. I tried calling the return store and they stated I would have to call back when a manger was on site. No help. I had to call Uhaul and request a return and dispute through charges
DAVE SNo problems at all renting a 20’ U-Haul truck from this location!
Chris STodo bien
Nelson A