There were no personnel at the U-Haul drop off building to assist me. I had to go inside the building where I spoke to 3 different people who all did not know how to help me.
Rebekah K
County Market 223
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Dixon, IL 61021
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisMake sure the equipment the customer needs is actually available. I requested 3 dollies and received none. I was told I could go purchase dollies and would be reimbursed. And that was after I was being asked to go to another location to get 1 dolly which actually had none. Do yall know how much dollies cost? And why the hell am I being asked to donyour job and drive around to get the equipment I requested well in advance? Then the truck had literally no gas in it. It was 25 miles until empty. This is by far the worst rental experience. Completely unprofessional and screwed up my entire move. And for a cost of about $850, this was a rip off.
Crystal TThe check-in process is a bit tedious. People need to check in before arrival to pick up truck because it takes so long. Also I was charged more for my mileage even though I didn’t drive o we the amount shown on truck.
Amber KU do just fine, the uhaul work great
Larry MThey did not make sure everything was in working order. Lights were out on the trailer, it was dirty but I wasn’t worried about that. Ended up getting pulled over by the state troopers for running lights not working and right signal as well. Definitely will not rent from this location AGAIN!
David S