Not so much the place we got it but the uhaul company itself is absolutely horrible and I mean horrible. You ask questions and they give one answer so when you do how they answered your question they then turn around and act like they are never wrong. Can't ever call the uhaul line either cause nobody ever andni mean ever answers the phone so you drive 30 mins to the nearest facility that you need to talk to someone and they arent professional and they say they've been answering calls but clearly weren't when I sat on the phone for about 30 mins waiting for someone to answer. Then when we finally got one person to answer out of the 4 times I called they were rude as well and we told them to switch drop off location to our storage facility cause r&s said that doing that and dropping off the truck there would be fine they utterly mess that up as well cause I mean I'm just guessing this is the whole motto for uhaul now. This was my first ever time renting a uhaul and I will never I repeat NEVER FLIPPING RENT UHAUL AGAIN AND I WILL ALWAYS PERSUADE ANYONE I CAN TO STAY AWAY FROM RENTING UHAUL AND I WILL PUT THIS REVIEW ON EVERYTHING.Jacob C.
Moving Truck Rental in Leavenworth, KS at U-Haul Moving & Storage of Leavenworth
Pour nous contacter
Leavenworth, KS 66048
(Next to The Home Depot)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Leavenworth, KS 66048
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Only if all the fees are up front. We returned the vehicle and two days later had an additional charge on our card with NO EXPLANATION! I had sent an email asking for verification of return and heard nothing.Richard C.
The man had to create a new contract when I had one on line. Had trouble getting right truck. I can't get hold of anyone about charges.Virginia H.
James was very helpful I'm hooking up the trailerRonald H.
The lock that was provided for the back did not operate. I had to use one of my own it just needs to be replacedAlfred W.
The manager was wonderful!Michael S.
Half of the equipment I rented was not in the truck, had to come by hours later to get an appliance dolly. When returning the service rep was very rude and made it seem as though I had just taken the equipment instead of understanding that her facility never provided what was paid for.Ken J.
The passenger door was open when I did a walk around during pick up. I had to ask the gentleman many questions including where the truck was.Mindi H.
Staff was exceptionally helpful, and accommodating to my needs and changes, with no questions. Thank you!Ronda S.
Had to walk around for 15 minutes to find it, staff had no intention of helping. Also gas reading was horribly wrong in their favor. When asked to correct this, they instructed me that I had to report it via text, eating 30 minutes into my rental and moving time. Never again.John C.
Everything was smooth & effortless. I wouldn't change a thing.Lana P.
Have rented at this location twice. Friendly/professional people working here. Make it easy to check out and return.James V.
The trailer was clearly old and leaked. I have rented UHaul trailers at least 5 times in the past three years and never had one leak like this. I know they aren't water proof but everything on the top half of the trailer was soaked including mattresses. The trailer should be taken out of service. Additionally the door did not slide smoothly and the tie down rings were missing on parts of the trailer.Frank V.
Always amazing!!April W.
Teresa, Jerry, and the other guy working at the counter (didn't get his name) were fantastic!! Friendly and helpful. We rented the pickup and got some boxes. Equipment was clean and well maintained. Fast and easy. Thank you!!April W.
Was never sent anything to properly check in spent 40 dollars putting gas in tank was still charged an extra 52 dollarsDeavion P.
Nothing. Customer service awesome. Teresa explained everything thoroughly and was extremely helpful during stressful event. Would highly recommend.MARY T.
The new check-out check-in is great saves timeJOHN K.
Service was very sub-par here. The 2 people working looked as if the absolutely hated their jobs, and didn't want to help the guests. Super annoying too that the trucks advertised as $19.99 rental and of course I understand the mileage charge and all but the total was over $100.00 for the smallest truck.jonathan T.
The folks working the front desk were very helpful in finding me what I needed, and I appreciate the help getting the trailer connected to my vehicle.David M.
Your online check in was tedious and didn't work. I went through the whole process and got to the point where I was supposed to receive the text to get the key. A text came saying you needed to call me shortly. I waited 20 minutes and no call so I called in and got cut off immediately. I called again and talked to an unpleasant girl who said she didn't have the photos and I needed to do the whole process again. I hung up and went inside. The inperson rep was very nice and had all the info on her screen. I had the key in 5 minutes and was gone. Your online process needs a lot of work. I won't do that again.Frank M.
Great service. Excellent truck.Iris A.
Teresa W. was exceptional. Very professional and knowledgeable about everything. She was a great help and everything was smooth.Dan N.
Excellent service, friendly manager. Truck was ready on time, and glad to see social distancing and masks!Anthony S.
Work on the app we use to check in after closing. It took 5 times before it would go through ðŸ¤ª But the store was excellent and Teresa Osborne was VERY professional and efficient. Thank you!!KATHY K.