This wasn't the location we chose for our drop-off location. U-Haul changed the drop-off location from our preferred location as specified in the contract. When we contacted U-Haul to change the drop-off location back to the one specified in the contract, we were rudely told there would be a significant cost. We were very unhappy that U-Haul did not honor the contract. The Rice Street location was further away in an unfamiliar neighborhood, and was self-service, which forced us to download the U-Haul app. We are very dissatisfied with our U-Haul experience.
DANIEL R
Rice St Tobacco Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Saint Paul, MN 55117
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Very good
Ku HOver charged , customer rep was smoking when truck dropped off , frustrated when asked a question.
TIFFANY SThis truck was delivered to me with less gas, and when I returned it, I left it with the same amount of gas, which was approximately $25. I refilled it and returned it to its original location. Please take that into account when deducting my price.
ANDRES MJust a bad area. Nothing the tobacco shop could do differently
Mary L