Such friendly people! Everyone I spoke with was very helpful.
Tesia J.
U-Box Portable Storage and Moving Containers in South Bend, IN at Blockhouse Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
U-Box Portable Storage and Moving Containers in South Bend, IN 46614
Les conteneurs U-Box sont une manière pratique, flexible et sûre de déménager et d'entreposer vos affaires. Whether you're moving across town or across the country, portable storage containers are the perfect solution. We can deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging you home or waiting to close on your new place, rest assured your things are safe in one of our many neighborhood U-Haul locations. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep the container on your property for as long as you need, whether doing a remodel or clearing out your garage or basement.
Un conteneur U-Box peut contenir jusqu'à une pièce et demie de biens de maison. Si ça rentre dans votre maison, ça rentre dans un U-Box -.
- Dimensions internes :
- 95 po X 56 po X 83,5 po (L x l x H)
- Capacité :
- 257 pi cu
- Poids :
- Jusqu'à 2,00 lb
Conseil de déménagement : If you aren't sure you can fit all your belongings in your U-Box - container, order and extra! Au contraire de nos concurrents, nous ne vous faisons payer que pour ceux que vous utilisez.
Fonctionnement
Mieux encore, en utilisant les conteneurs U-Box® pour un déménagement ou comme solution d’entreposage portable, vous profitez de la flexibilité et du contrôle nécessaires pour planifier un déménagement parfait. Vous pouvez les faire livrer à votre maison ou les entreposer jusqu'à ce que vous sachiez où vous allez. We give you the opportunity to plan each.
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Choisissez le nombre de conteneurs dont vous avez besoin. Un conteneur U-Box peut contenir jusqu'à une pièce et demie d'objets de la maison. When in doubt get an extra-we won't charge you if you don't use it.
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Dites-nous quand vous aurez besoin d'accéder au conteneur. Si vous le faites livrer dans une nouvelle ville, mais que vous n'en avez pas encore besoin, nous pouvons l'entreposer pour vous dans notre entrepôt sécurisé.
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Nous vous livrons les conteneurs et les ramassons lorsque vous êtes prêt. If you would rather take it home yourself, use our specially built trailer or pack it at a U-Haul location.
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Nous entreposerons votre conteneur dans notre entrepôt sécurisé ou bien nous pouvons le livrer n'importe où dans le monde. Vous recevrez de nos nouvelles pendant le transport du conteneur et lorsqu'il arrivera à destination.
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Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I had the pleasure to work with Terry from the South Bend Storage Building he was very professional and accommodating to work with. I would definitely use him again.
Russell H.Wonderful.
sherry O.ALL the U-Haul personnel that I interfaced with were very professional, friendly and bent over backwards to help. They all deserve a raise!!
Curtis K.The whole experience was great.
Russell H.Great job by Blockhouse Team. They communicated well and helped me throughout the process.
Tim P.Not for blockhouse they were fantastic. U-Haul should let customer know their uboxes won't be delivered to their house if they are moving to a small city. They way you advertise bring to your home you fill them up, deliver to new home. NOT TRUE
Denise Y.Scheduling phone number is a joke. I called three times one day, waited an hour each time before being disconnected. There needs to be better communication from the Scheduling department.
Nancy S.The receipt is very confusing.
Anderson D.Make it to where the Uhaul Boxes don't break and fall apart.
Marlo W.Do not use U-Boxes! Biggest mistake I made for moving. I was suppose to have 4 boxes delivered on a Saturday after reserving them online. I was never told an exact time they would come so I waited until noon to start calling. I sat on a phone for a total of 3 hours before I finally got forwarded to the location that was delivering my boxes. They informed me the boxes were out of stock and I was out of luck. The only suggestion they had was for me to get a moving truck instead. I had to argue with people before they finally managed to locate some boxes from another state to be delivered over night and they would refund the rent I already paid for them. While this was a solution it did not help the fact that I just lost a whole day where I could pack the boxes to move. I now had just one day to pack the boxes and be out of a house. The location did not refund my money they owed me and I had to go through U-Haul to file a complaint and get my money back. They also tried to charge me rent again a month later and still have not refunded me for that. My boxes were delivered to my new address 11 days later than my guaranteed delivery date. The location is very hard to contact by the number provided by U-Haul. The whole experience was honestly just a nightmare and I will never be using U-boxes again. I've never had problems like this before with a u-haul truck so I did not expect to be this unsatisfied with the boxes.
Kristin M.Greg at Blockhouse Storage provided excellent communication, excellent customer service, and came through for me and went the extra mile on drop off of my Ubox Storage containers. Mike
Michael L.The 800 number is TERRIBLE. I called it at least 5 times and spoke to a human only once. Every time I was put on hold and ended up hanging up after waiting 10 minutes (three times) and over a half hour (twice.) The only way I got useful answers was by going to the local Uhaul and speaking directly to people. And they were always great.
Michael S.I will never use your service again and I will talk everyone I can out of using it. I will pursue my BBB complaint and I will go to court if necessary to get a full refund.
John R.Several Tv's and my Sons computer Monitor broke
Brian K.Better communication a must! You all lost my uboxes and not one single customer service representative could locate or give any information. It was listed on the website as still at my old address,but they had already been picked up. Super frustrating! Over an hour wait time to speak with a person and the people that did answer were very unprofessional and almost sounded inconvenienced, aside from being unhelpful. Seems like all they did was transfer me to another unpleasant person who of course had no answers. The lady who answered the phone at my drop off location hung up on me twice and the third time literally left me in silence,except for getting my information, then transferred me to I don't know where without going over any details of my order or what the next steps were. They lady I scheduled my delivery with was extremely rude and at one point argued with me and made me feel like I didn't know what I was talking about . The only good thing about my experience was my boxes did arrive before scheduled date and everything was still in tact. Needless to say I am not satisfied with the experience and will probably explore other options for my moving needs. I do not recommend, based on my personal experience and also the reviews of others. This apparently is a common occurrence with this company.
Jessica R.I was not informed of the extra charges for "truck use" so my bargain move at $1200 quoted cost a few hundred dollars more to get my stuff back. $160 in georgia and another $100 in Indiana. at the last minute, I HAD to pay or rearrange my entire move. First time ive been disappointed with uhaul. also, the boxes come with too many pads. one pack per box would be sufficient. extra baggage i really didnt have room to pack and i didn't want to be charged for. Pick up and Delivery was great. Pricing was disappointing with the extra fees.
Kathryn A.The price was the best for what I needed. Delivery and pick up from where I left was prompt. Dropoff and pick up were also prompt. Everyone I interacted with were helpful, very nice and friendly. I would definitely recommend using Uhaul UBox to anyone looking to make a move.
Todd P.Martha directed me to write to you here. I'm looking for compensation (a refund on my delivery fee) due to a number of problems: Problem one: The day before the U-Box drop-off in Michigan City, I received a phone call that my box was 7 minutes away to be delivered. Result: I dropped everything and accommodated your driver within seven minutes. Problem two: The first agent I spoke with on the phone regarding changing my credit card (I was being proactive as the card on my account was being canceled) informed me that the change had been completed. I did this to ensure your company would be paid. Unfortunately a few days later, I still received an email pertaining to a rejected card. I had to call again. This time, a new agent told me that first agent “did not know how to do her job†and that a card couldn't be changed without a payment made. Therefore, my old, now cancelled, card was still on the account. Result: I wasted my time, however, again accommodated and paid my shipping dues early to ensure a card change and to ensure your company would be paid. Problem three: My ubox was to be delivered on a Monday. I left specific instructions that I would not be available by phone but text would work. The box did not come. On Monday I received a voicemail. It stated that because I did not answer a call (that no one told me was coming, no voicemail was left, no text was sent, and no email sent) the day before, Sunday, that I would need to reschedule for delivery of my U-box. Result: I rescheduled the delivery for Wednesday. Problem four: I received call on Wednesday that a driver quit unexpectedly and my box could not be delivered until Thursday. Result: While I understand this was not Martha's fault, it is not mine either. In fact, none of these scenarios were my fault. I was understanding, proactive, rearranged my schedule multiple times to accommodate your company needs, and went above and beyond to work with you to fix your mistakes. After this many scenarios, I'd like for you to accommodate/understand my efforts to help your company. You may do this by crediting the delivery fee back to my credit card on file. Thank you.
MEGAN M.Long waits for customer service was very frustrating
Linda I.This is not specific to blockhouse storage - they were fine to deal with, but U-Haul and Uâ€"Box in general have been a headache to deal with. U-Haul needs to communicate better between different units in different U-Haul locations. Make sure that the online systems are all connected. I changed my delivery address (for the end of my move, not this end) and had to make over a dozen calls and live chat conversations for it to actually be correctly changed. Frustratingly, I called to change the address and was told that it was indeed changed even though the correct address was not reflected in my account. When I finally received the call for the delivery, they still had the incorrect address even though I had spoken to multiple people who assured me it was changed and the incorrect information in my account must be due to a computer glitch. It's hard to trust U-HAUL if I cannot trust the the information in my account is correct.
Ilana R.When things don't go according to plan (delayed box delivery, etc.) offer anything you can offer to mitigate the problem i.e. reduced fee for delivery, hotel options, reduced monthly rate, etc.
Hannah G.Very efficient way to move household goods. Everyone from U-Haul was friendly and helpful. Terry Koehler and Glen Brown went above and beyond expected service and we are grateful. \Would definitely recommend U-Box and would not hesitate to use again.
NANCY S.My packing materials were not in the box when it arrived, so I had to drive across town to the UHaul location to buy the same packing materials again.
Elizabeth I.Everything was just perfect. Everything was on time, arrived exactly as it was when we packed it, and everyone was very friendly.
Jeffrey S.