Loved it
Lori R
U-Box Portable Storage and Moving Containers in South Bend, IN at Blockhouse Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
U-Box Portable Storage and Moving Containers in South Bend, IN 46614
Les conteneurs U-Box sont une manière pratique, flexible et sûre de déménager et d'entreposer vos affaires. Que vous déménagiez à l’autre bout de la ville ou du pays, les conteneurs d’entreposage portatifs sont la solution idéale. Nous pouvons les livrer à votre porte pour que vous puissiez prendre votre temps pour charger vos biens. Si vous avez besoin d’entreposer vos conteneurs pendant que vous mettez en scène votre maison, ou que vous attendez de signer le contrat de votre nouveau chez vous, vous pouvez être certain que vos biens sont en sécurité dans l’un de nos nombreux établissements de U-Haul quartier. Nous pouvons vous les livrer à votre nouvelle adresse quand vous êtes prêts ou nous pouvons les entreposer aussi longtemps que nécessaire. Vous ne déménagez pas? Vous pouvez garder votre conteneur sur votre propriété aussi longtemps que nécessaire, que ce soit pour des travaux ou pour vider votre garage ou sous-sol.
Un conteneur U-Box peut contenir jusqu'à une pièce et demie de biens de maison. Si ça rentre dans votre maison, ça rentre dans un U-Box -.
- Dimensions internes :
- 95 po X 56 po X 83,5 po (L x l x H)
- Capacité :
- 257 pi cu
- Poids :
- Jusqu'à 2,00 lb
Conseil de déménagement : Si vous n’êtes pas certain de pouvoir mettre toutes vos possessions dans votre U-Box - conteneur, commandez-en plus d’un! Au contraire de nos concurrents, nous ne vous faisons payer que pour ceux que vous utilisez.
Fonctionnement
Mieux encore, en utilisant les conteneurs U-Box® pour un déménagement ou comme solution d’entreposage portable, vous profitez de la flexibilité et du contrôle nécessaires pour planifier un déménagement parfait. Vous pouvez les faire livrer à votre maison ou les entreposer jusqu'à ce que vous sachiez où vous allez. Nous vous offrons l’occasion de tous les planifier.
-
Choisissez le nombre de conteneurs dont vous avez besoin. Un conteneur U-Box peut contenir jusqu'à une pièce et demie d'objets de la maison. En cas de doute, commandez un de plus. Nous ne vous le facturerons pas si vous ne l’utilisez pas.
Marchepied 01
-
Dites-nous quand vous aurez besoin d'accéder au conteneur. Si vous le faites livrer dans une nouvelle ville, mais que vous n'en avez pas encore besoin, nous pouvons l'entreposer pour vous dans notre entrepôt sécurisé.
Marchepied 02
-
Nous vous livrons les conteneurs et les ramassons lorsque vous êtes prêt. Si vous préférez l’emmener vous-même chez vous, utilisez notre remorque conçue spécialement pour cela ou chargez-le dans un U-Haul à l’établissement de votre quartier.
Marchepied 03
-
Nous entreposerons votre conteneur dans notre entrepôt sécurisé ou bien nous pouvons le livrer n'importe où dans le monde. Vous recevrez de nos nouvelles pendant le transport du conteneur et lorsqu'il arrivera à destination.
Marchepied 04
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
We got double charged and still awaiting customer service to call us back to resolve this.
Casandra BDifficult to speak with local personnel until day of delivery
Carol LTerry Kohler and his staff in South Bend were fantastic. They were in contact with me throughout. They were accessible to me as well. Best UHaul experience I have had. Thanx
Tom FOnly comment is my furniture received some dark marks on the fabric from residue that was on the furniture pads that came with the pod.
Hannah KLots of damage but that falls on the poor loading by College Hunks Hauling. Uhaul was great in every way. Will recommend your services
Faith RMarty and Brandon were exceptional!
PAUL KBest time I've ever had working on a move
Daniel TGreat experience
issac WThe location where I reserved my Box has not handled boxes in 5-10 years (wow…the system should be updated!) so my order was transferred to Block House. They aren’t usually open on Saturday so an employee had to go over just for me. He was very kind and helpful. The rental process was extremely slow on the tablet and computer, it took 1 hour which is completely unacceptable. I learned Uhaul is using software most companies stopped using 1-2 decades ago. It is amazing to me Uhaul is still in business, but they have few or no competitors so customers simply have to deal with an inefficient company.
The staff of Blockhouse storage were clear with communication and folliwed thru with their plan. The South Bend Ubox Traffic Center were not as clear with communication and were actually rather snide in two interactions over the phone. The ENTIRE UBOX Rental experience would rate a 3 out of 10 from me, and I've used Uhaul for at least 4 moves over the past 8 years. The program used by Uhaul does not seem to interface well with the employees entries. I received emails and text messages, AFTER phone arrangements were agreed upon, directing me to call or login to my account to arrange what had JUST been arranged via phone. Multiple emails and texts were confusing to me as they directed the same thing. I would recommend ONE form of interface with the customer to alkevuate miscommunication and confusion. PLUS, fix the employee notes in their system to NOT generate an email/text to the customer telling us to do what was just agreed upon. Maybe an email/text CONFIRMING the next step/ agreed upon step. Truly, this experience will lead me to NOT recommend UBOX. My belongings did arrive in good care and in a reasonable time frame. Thank you. Sheryl Cudney
Sheryl CSuch friendly people! Everyone I spoke with was very helpful.
Tesia JI had the pleasure to work with Terry from the South Bend Storage Building he was very professional and accommodating to work with. I would definitely use him again.
Russell hWonderful.
sherry oALL the U-Haul personnel that I interfaced with were very professional, friendly and bent over backwards to help. They all deserve a raise!!
Curtis KThe whole experience was great.
Russell hGreat job by Blockhouse Team. They communicated well and helped me throughout the process.
Tim PNot for blockhouse they were fantastic. U-Haul should let customer know their uboxes won't be delivered to their house if they are moving to a small city. They way you advertise bring to your home you fill them up, deliver to new home. NOT TRUE
Denise YScheduling phone number is a joke. I called three times one day, waited an hour each time before being disconnected. There needs to be better communication from the Scheduling department.
Nancy SThe receipt is very confusing.
Anderson DMake it to where the Uhaul Boxes don't break and fall apart.
Marlo WDo not use U-Boxes! Biggest mistake I made for moving. I was suppose to have 4 boxes delivered on a Saturday after reserving them online. I was never told an exact time they would come so I waited until noon to start calling. I sat on a phone for a total of 3 hours before I finally got forwarded to the location that was delivering my boxes. They informed me the boxes were out of stock and I was out of luck. The only suggestion they had was for me to get a moving truck instead. I had to argue with people before they finally managed to locate some boxes from another state to be delivered over night and they would refund the rent I already paid for them. While this was a solution it did not help the fact that I just lost a whole day where I could pack the boxes to move. I now had just one day to pack the boxes and be out of a house. The location did not refund my money they owed me and I had to go through U-Haul to file a complaint and get my money back. They also tried to charge me rent again a month later and still have not refunded me for that. My boxes were delivered to my new address 11 days later than my guaranteed delivery date. The location is very hard to contact by the number provided by U-Haul. The whole experience was honestly just a nightmare and I will never be using U-boxes again. I’ve never had problems like this before with a u-haul truck so I did not expect to be this unsatisfied with the boxes.
Kristin MGreg at Blockhouse Storage provided excellent communication, excellent customer service, and came through for me and went the extra mile on drop off of my Ubox Storage containers. Mike
Michael LThe 800 number is TERRIBLE. I called it at least 5 times and spoke to a human only once. Every time I was put on hold and ended up hanging up after waiting 10 minutes (three times) and over a half hour (twice.) The only way I got useful answers was by going to the local Uhaul and speaking directly to people. And they were always great.
Michael SI will never use your service again and I will talk everyone I can out of using it. I will pursue my BBB complaint and I will go to court if necessary to get a full refund.
John R