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LAWRENCE C | Expérience généraleSelf Storage Units in Burien, WA, 98168
U-Haul Storage of Burien
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisThat woman that works at that storage place I don't know her name but she is a complete mess very rude from when I first walked in all the way up to the very end. I have never experienced such rudeness and condescending attitude in all my life with U-Haul. I will make sure I never go back to that place ever again once I'm out I am out. I told her the key doesn't work and she snaps back at me telling me maybe I don't know how to use it hahaha seriously I'm 50 years old I think I know how to use a key I had to find the other worker there to help me out. She refused to help me because she didn't like how I was talking to her I was okay don't even try and twist this on mei am asking for help here. Guess what it was the wrong key and there was stuff in the storage unit. That guy was cool but that girl that works there should not deal with customers.
mario s | Premières impressionsCompliments to the staff...very good to do business with!
Neil L | Expérience généraleSuga and staff was great
kenneth s | Premières impressionsSugar pays attention and has great staff
Lewis S | Premières impressionsThankyou
kimberly s | Premières impressionsLeaks in my unit and the parking here sucks. Most of the employees are nice.
Camille B | Expérience généraleI would like to give a special thank you to Sugar Foote for his kindness and efficiency. He was approachable and was very helpful in the midst of a difficult transition. The staff over-all were kind. I really appreciate it. Storage facilities carry many memories and things that people are still trying to process, let go or keep for a future vision. You never know what a customer is going through- so you never know how far a moment of your compassion, understanding and empathy can reach in the midst of a customer’s hard time. Sending blessings and gratitude to all who work there.
Melanie M | Expérience généraleIt's always where I choose to store my belongings, through the years Best place, best spaces, best equipments, and best people. I am very pleased with Uhaul. Shout out to the Burien crew.. Love you guys, and commendations go to Mr. Sugar and Mr. Rakeem Baker Stay " Golden ", shine your light to those around you. God is good, all the time. All the time, God is good. Thank you, and live life to the fullest. Have a great day, everyone.
arlene l | Expérience généraleThere's 1 foot puddles of water you have to deal with but that's only a problem when it's raining.
ARTISE W | Déménagement en ligneHad to pay for an extra months rent even though we had moved out. Units are hard to get to. The unit rented to us was infested with bees and did not have a lock. The next month we got emails and letters of collections because their system is messed up.
Jeremy M | Expérience généraleStorage hours should be later than store hours for the people who work late
NAILAH H | Expérience généraleThe unit we got was infested with bees. There was no lock and we had to fight the bees to put on our own lock. Then we ended up having to pay for three full months even tho we moved out a couple days after two. Will definitely tell others to go somewhere else.
Jeremy M | Premières impressionsThe reason for my two negative answers are that I was uncomfortable with someone else having the keys to my storage unit. Additionally, the location and lack of secured access caused me concern. The staff was awesome, as was every service I was provided! I would definitely recommend it as a location for truck rental.
Carla M | Expérience généraleMy schedule pick up for truck, the only problem short staffed, so the wait was a little longer than expected but other than that Seth apologized for the wait nice person.
cathlen K | Premières impressionsUhaul has always been my go to storage place when I move into a new home. I love the convenience of getting into my trailer, and out, immediately.
arlene l | Premières impressionsOverall, expected experience for the price I paid. You get what you pay for. I visited the location a few times for my storage, and one of my employees is annoyingly incompetent. The main office was being renovated, so a bunch of customers were standing outside, and the incompetent employee walked by us a couple of times and never let us know we had to check-in at the garage, which would've saved the customers several minutes of waiting for nothing. To the employee's credit, how can you expect more out of him when his own management can't even make signs to tell customers where to go. Secondly, when I got unit 337, I saw that the vent had been ripped off with a screwdriver so that some junky could reach their hand in to grab stuff to steal and pawn for heroin. I was assured that the location's management would patch the vent up so that my storage unit would be secure. After storing my belongings at this location for almost two months, management never patched up the vent. Luckily, nothing was stolen.
Calen S | Expérience généraleWe had a relative (nephew) move our items out of our storage unit. From interacting with Michael and his team when we moved things into the unit, we knew we could trust them and that they would also be flexible with these arrangements.
Martha Y | Expérience générale