The General Manager Jessica and her staff was always so polite and helpful. They knew me when I walked in. They made me feel like part of the Uhaul. The GM Jessica she's awesome.
REGINA T. | Overall ExperienceSelf Storage Units in Calumet City, IL, 60409
U-Haul Moving & Storage de River Oaks
Services dans cet établissement :
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Unités disponibles (toutes les dimensions sont approximatives)
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Il reste 1 unité(s)!
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Il reste 1 unité(s)!
Louez maintenant pour sécuriser votre espace!
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2 unitée(s) disponible(s)!
Louez maintenant pour sécuriser votre espace! -

Conteneur U-Box® pour le déménagement et l'entreposage
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À 2,7 milles de cet établissement
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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The service was fine but somehow my account ended up in my husband’s name who doesn’t have an account, never understood that.
angela W. | Overall ExperienceMRS JESSICA & Miss Shiqett was very nice and patience to help with the online process.
Gennie W. | Online Move InThe storage facility's office hours convenient, clean and well lite. I had no problem with the facility at all, my problem was with the management. Ms. Johnson was cool when I first started my contract 2 years ago. She became very disturbed by me when I feel behind on my monthly storage bill. I lost my job, because I was taking care of my only sister that had cancer. Shortly after that I lost my sister as well as my only brother two months later. I was paying something on my monthly bill, but it wasn't enough. I had been speaking to Jessica Johnson from the very beginning, to see if she could help in anyway with late fees or something. She was very uncooperative in this matter. At one point she even got totally ugly with me. I do understand this is a business and it can't run properly unless we pay. I just felt given the unforeseen circumstances I was facing Ms. Johnson could have been more compassionate and work out something with me. My things have been sold now and I am so sad, as there were my family things in there that meant something to only my family and I. I would have understood if I was a new customer and had been regularly late. Definitely a unfortunate situation, and I will never use uhaul storage again becauseof it.
LISA M. | Overall ExperienceNone
Keith H. | First ImpressionsThe young gentleman and lady where so helpful
charmaine r. | First ImpressionsAlways friendly and helpful
JAMES K. | Overall ExperienceThe person who claims to be the "OWNER" Jessica is very rude, obnoxious, and very confrontational. You would think she would lead her staff with examples of good customer service, descalation practices, and to remember she represents the U HAUL name so it should be done with more professionalism than she displays.
Latonya W. | Overall ExperienceI loved the storage unit. it was clean and everyone was helpful.
Denise S. | Overall ExperienceI didn't know how to gain access by me coming After 5 pm. Lock wasn't in unit so I had to leave and go buy lock. I did speak with manager about the issue and will be issued a credit for the lock.
Queenie F. | Online Move In