Jessica was amazing! Always helpful and very great service.
AISHA S | First ImpressionsSelf Storage Units in Calumet City, IL, 60409
U-Haul Moving & Storage de River Oaks
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- 4,0 - Cote moyenne des clients
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Worst store associate Very unprofessional
kyana C | Overall ExperienceThe manager is amazing and I will keep on coming back and refer people to this facility because of her professionalism and she goes above for her customers!!
Stacy D | First ImpressionsThe customer service was excellent she made me feel like she been knowing me for everything it made me feel comfortable great experience.
melvin s | Overall ExperienceOnly issue is one door to the other side of the facility stayed broken and that was on the side where my unit was.
Marissa T | Overall ExperienceJessica and staff are the best
LATONYA P | Overall ExperienceThis storage place I would not tell anyone about it! The manager there find ways to make money off of people! #1 I paid $50 for my lock being cut! Because she said housekeeping found my storage unit lock was in the wrong hole! But it was secured and locked! How housekeeping see that and my unit is one up in the air tight, not on the lower level! Then she want to put a lien on my storage for 40 some dollars for insurance I never had! And tell me my rent was late and I had to show her I had a receipt and my account was on Automatic payment! This lady kept trying to get money out of me for nothing! This the worst situation I ever had! I work all the way in Wisconsin and had to keep running back to Illinois to try and save my things! I move out! She try running a scam on the customers! I appreciate you thank you!
Dinah C | Overall ExperienceStore manager put a lock on my unit because they ran out of zip ties. When I came to move in I couldn't. Which caused me to be charged more for my truck rental. Then she got snappy with me because her employee didn't show me the proper way to sign in
Chaquella M | Online Move InJessica is the BEST!! She made the move in and truck rental process extremely simple.
LATASHA R | Overall Experience