Much needed support thanks for the services
tina w | Overall ExperienceSelf Storage Units in Columbus, OH, 43219
U-Haul Moving & Storage of Northeast Columbus
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- 4,0 - Cote moyenne des clients
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Good
MAYER R | First ImpressionsCustomer service was great!
JOHN B | First ImpressionsWhen I signed up online it gave me the promotion of first months free because I had booked a U-Haul truck and when I went to the U-Haul place, they charged me for the first months rent, even though I was not supposed to pay
SHAWNTIAH C | Overall ExperienceAll staff were really nice and helpful. Shakira was very nice when setting up storage and closing it for me.
TRINITY T | Overall ExperienceThe staff were great. They were kind and extremely respectful.
DAVINA W | First ImpressionsWonderful experience
AMANDA W | First ImpressionsShakira was very nice from booking to dropping truck back off. process was smooth and simple
TRINITY T | First ImpressionsCostly
LAQUESHA G | Overall ExperienceI will never use U-Haul again. You guys changed my locations twice you guys changed my times and you guys changed the final price after I already had confirmation. Told me that I would not accrue a certain fee and then still chose to charge me for said fee
Dayne C | First ImpressionsOriginally we were put into a unit that was already occupied. We were then put in an empty unit. We were told that the system would be updated to reflect the new unit number. It never was. Months later When I tried to retrieve my things, another lock was on the unit, my items were gone, and the unit was rented out to another customer. We were paying every month on a unit that did not belong to us, and our items were gone. After debating with them for several days and verifying their mistake and our loss and inconvenience, I was told "I don't know what happened, I don't know what to tell you. Contact claims." Not a good experience and it seemed that this happens often. I do not recommend this facility.
Vaughn N | Overall ExperienceI have my storage for 4 years maybe more
Irenshaquise B | First Impressions