THIS WASN'T MY MOVE OUT DATE MONTH OF JULY 2024 WAS MY MOVE OUT DATE THE STAFF WAS NOT HELPFUL ABOUT MY UNIT 3012 NEVER SIGNED ME OUT AFTER I IN PERSON TOLD THEM I WAS MOVING OUT MANAGEMENT GAVE ME A COUPLE OF DAYS TO DO SO WHEN RETURNING TO THE UNIT 3012 IT WAS LOCKED THEN I WAS FORCED TO MAKE PAYMENT ON A FEW THINGS THAT WAS LEFT THERE I TOOK OUT WHAT WAS IMPORTANT AND THAT I COULD CARRY THE STAFF CONTINUED TO CALL ME FOR PAYMENT AFTER I TOLD I NO LONGER NEED THE UNIT 3012 ALSO TELLING THEM IN PERSON I MOVED OUT THEY TOLD ME I HAD A DISC LOCK ON THE UNIT AND STILL HAS SOMETHINGS LEFT BEHIND INSIDE I COULDN'T UNDERSTAND WHAT THEY WERE TRYING TO SAY
TERRI m | Overall ExperienceSelf Storage Units in Detroit, MI, 48221
U-Haul Moving & Storage de 7 Mile & Livernois
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U-Haul Moving & Storage at 10 Mile & Dequindre
2000 Ten Mile Rd, Warren, MI 48091 View Available Units3.9 miles from this location -
U-Haul at 8 Mile
19510 W 8 Mile Rd, Southfield, MI 48075 View Available Units4.8 miles from this location -
U-Haul Moving & Storage of New Center
899 W Baltimore St, Detroit, MI 48202 View Available Units5.9 miles from this location -
U-Haul Moving & Storage at 7 Mile & Van Dyke
8055 E 7 Mile Rd, Detroit, MI 48234 View Available Units6.1 miles from this location
Évaluations des unités d'entreposage par les clients
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- 3,5 - Cote moyenne des clients
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The card that they gave me did not work to get in the Storage building
Judnard H | First ImpressionsVery helpful, and patient above and beyond a call of duty
delores l | First ImpressionsTenicia was kind, thoughtful, and went above and beyond to help me.
Jameel D | Overall ExperiencePoor service and overcharged
Rosette J | Overall ExperienceThey are helpful and very professional.
ANNIE S | First ImpressionsIt wasn’t easy finding access to my storage locker, it was very hot and unbearable inside but the space was very clean, other than that my name is spelled wrong and on the email receipt the information is totally in correct
Brisget T | First ImpressionsPolite, friendly, respectful
Rickey D | First ImpressionsA wonderful and much-appreciated storage experience.
Sondra J | Overall ExperienceThe staff was very helpful and provided great customer service but the facilities, especially the storage units on the exterior, need to be updated. The locks do not work properly due to rust overtime.
Salam R | Online Move InGreat experience! I will be back
Sarah B | Overall ExperienceDue to staffing issues the unit was not cleaned out. My contractor and I cleaned out the Unit 1068.
Roger S | Online Move InThe staff made me feel like family
Montoya J | Overall ExperienceYou have to put in a lot of work because there’s no elevator for the second level
Whitney R | First ImpressionsI came in to get a 10x10 storage for $200 a month but the next day I didn't need it anymore and they refunded me excellent customer service
SHANITA H | Overall ExperienceThe managet (Tencia) was great! During my rental period my atm was compromised and the numbers had to be changed. She personally contacted me and helped me resolve my auto payment billing issue. Great customer service!
Paul B | Overall Experience