What I Loved the Most was the GREAT Customer Service! Very Helpful & Friendly Crew! Appreciate it so so much and would Definitely recommend to others, as well as use this facility when I need storage space again. Thank you 🙏🏼 Again from A grateful customer.

The staff wasn't speaking nor speaking clearly to be understood. I had to call the corporate office to get them to move on my application. The manager was rude and uninterested in helping us.

Staff went above and beyond in conflict resolution and made sure my experience was less stressful as humanly possible. Even with mix ups from corporate the 7 mile staff stepped in with accountability and not only fixed the issues but also assured me as a consumer. Quality customer care is hard to come by which is why I only deal with this particular location. The staff are welcoming and upbeat , the facility is always spotless and theres never a problem that isn’t fairly Negotiated !

None

They want to charge me extra fees after I close my account with them

Shawn helped me with everything! He made my first move an easy process. Thanks again Shawn.

During peak hours, the waiting time for assistance can be extraordinarily long, and all team members may not be trained or empowered to handle all transactions. This was actually my 2nd trip. I had come in the day before to pay my storage bill and reserve an additional storage unit, waited in line for 30 minutes, only to be told I'd have to return the following day because the team member was not able to service self-storage account matters.

The second time I tried to get into my storage until, my access code didn't work

You need to add lights to the storage unit and a plug outlet

David Turner and as ll yhe staff are amazingly wonderful people. They all gave the best experience.

David is very helpful

Awful.

Great Service

ok

Rod ✊🏾

The Staff was very helpful and professional the facility was clean and well maintained

I really appreciate Thaddeus and Roderick’s help! Very helpful individuals.

Horrible just absolutely horrible

Only one agent was at the counter, and the line was moving very slowly.

Very professional and accommodating. Easily accessible to my current home which makes it convenient to store items until I move to my new home.

Customer service was fine. They answered all of my questions and put any concern's that I had at ease.