Easy to work with and wonderful group of people. Took care of me even when I was out of country. Really appreciate everyone and this company.
Julie M | Overall ExperienceSelf Storage Units in Evans Mills, NY, 13637
U-Haul Moving & Storage de Fort Drum
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- 4,0 - Cote moyenne des clients
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It doesn't matter what I type here but Scott is worst manage ever at any Uhaul storage I've ever used before.
KANE J | Overall ExperienceThere is a mouse infestation in climate controlled storage only problem I had
PETER B | Overall ExperienceMice problem that they apparently know about but don’t warn you about. They are less than helpful. When we made a reservation for an extra large unit on line but it was not available the day of so we had to pay for an extra unit even though it wasn’t our fault our unit was not available. Staff was not very welcoming or happy. Everyone seemed grumpy. First time renting storage with uhaul and I don’t know if I would ever do it again
HALEIGH G | Overall ExperienceWe had a major rodent infestation, that we were unaware of for about 9 months, and they spoiled a majority of our things, which had to be thrown out. Note that we didn't keep any food items inside the unit, so there shouldn't have been a problem with rodents. Uhaul should be providing pest control around all facilities to control this issue.
KAELYN W | Overall ExperienceVery nice, but price is no longer in the “sweet spot “.
Susan O | Overall ExperienceThe unit I reserved online was not available so we had to rent two units and spend almost double what we would have. The first month was supposed to be free but since the second unit was put under my name instead of my husbands, we ended up having to pay more than we were planning on. Very disappointed on how it was handled. After a long day of moving that’s not what you want to have happen. Hoping to not need more than a month so we don’t have to pay for two separate units
HALEIGH G | First ImpressionsManager could do better job of being helpful. Kindness and compassion for customer service needs to be improved.
Christopher C | Overall ExperienceGood service
KOMLANVI A | Overall ExperienceThis location was very helpful from from storage, paperwork and clean up.
Anthony B | Overall ExperienceWould like to see more de-icing, other than that everything was great!
James S | First ImpressionsHad mice and mice droppings all over my storage unit upon returning from deployment.
Gabrielle A | Overall ExperienceI am glad with the service they provided me.
ALEJANDRO G | Overall Experience