There were paint pieces inside my unit due to the paint on the ceiling chipping
London S. | Overall ExperienceSelf Storage Units in Grand Rapids, MI, 49503
U-Haul Moving & Storage of Downtown Grand Rapids
Services dans cet établissement :
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Unités disponibles (toutes les dimensions sont approximatives)
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2 unitée(s) disponible(s)!
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Il reste 1 unité(s)!
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Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
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À 3,1 milles de cet établissement
U-Haul Moving & Storage at Burlingame
2720 Burlingame Ave SW
Wyoming, MI 49509Few Rooms Left. Reserve Today!
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À 5,5 milles de cet établissement
U-Haul Moving & Storage at Plainfield Ave
3451 Plainfield
Grand Rapids, MI 49505Limited Units Available.
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À 5,9 milles de cet établissement
U-Haul Moving & Storage at Centerpointe Mall
3815 28th St SE
Grand Rapids, MI 49512Few Rooms Left. Reserve Today!
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À 6,4 milles de cet établissement
Division Avenue Self Storage
5633 Division Ave S
(U-Haul Neighborhood Dealer)
Wyoming, MI 49548
Autres U-Haul Services
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Hi: I wanted to reach out to you to rectify the mix-up regarding my storage unit #2070. I ended my storage time with you on December 29, 2022 and there was a check request made instead of having the refund put on card. You texted Kim and I gave you my address in Dallas, TX ,but the amount of the refund was for $201,8 and not the $302,7 which was for the remainder of the prepayments made on the storage unit. I called the customer service number and informed them of the mix-up and the agent said that she sent Jeff an email. explaining the situation to him and said that he could redo the refund request and make sure that the correct amount reflects the three months that should have been refunded to me, and not the two months that the check was for. I was told that Jeff could have the check voided and redo the refund request. I am able to use a phone between the hours of 11am -2pm ET, I called today, but Jeff was not at the store. I can be reached by email. Let me know how you want to move forward to rectify this situation. Thanks, Fynalle
Fynalle F. | Overall ExperienceThis stuff on Granville is excellent. Jeff is incredible. He worked with us and accommodated our needs. Granville u-haul is my go to place for all of my storage and moving needs. I'm spreading the word.
John M. | Overall ExperienceI have rented from a few storage facilities and by far, Uhaul is the best. Their staff is friendly and helpful, the unit is clean, the facility is safe and well-lit. I would definitely rent from them again.
heather p. | Overall ExperienceStaff on the premises are excellent. On the other hand ,Your calling process has much to be worked on. Having a 800 number is difficult to get to what you need to do.
John M. | Online Move InVery easy and nobody harassing you even when I accidentally set off the alarm was nice! A+ !
Robert M. | Online Move InIt is impossible to reach this location by phone. You have to physically go into the store front to talk to anyone. Most of the employees are nice and helpful but there is one lady (I think the manager) who is very rude and has a bad attitude 100 % of the time. They also do not work with you on anything unlike the other locations around town. We regret getting a storage unit at this location and would not recommend to anyone.
Jill L. | Overall ExperienceThe manager, Jeff, is truly phenomenal and has great customer service experience!
Reginald B. | Overall ExperienceGreat staff
barb e. | Overall ExperienceMark and Hugh are stand up guys. Extremely helpful and nice, laid out everything I needed to know and even worked through technical issues to make everything easier for me. Took the time to make sure I didn't get screwed by these technical issues. Can't be more satisfied with them.
CONOR YI L. | First ImpressionsNice facility
barb e. | First ImpressionsHugh was a fantastic help from the office, able to get us all the details we needed and explained everything to us in a clear way.
Derek F. | Overall ExperienceWell run location. Very friendly staff. Great rates. Convenient access.
ROBERT VINCENT R. | Overall ExperienceJeff was very knowledgeable and friendly and helpful
Johnny L. | First Impressions