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Michael B | Overall ExperienceSelf Storage Units in Greenwood, SC, 29649
U-Haul Moving & Storage of Greenwood
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Tigers Eye Self Storage @ Greenwood
722 Bypass 25 Ne, Greenwood, SC 29646 View Available Units2.5 miles from this location -
McCormick Place Self Storage
314 S Mine Street, Mccormick, SC 29835 View Available Units21.9 miles from this location -
Tigers Eye Self Storage @ Edgefield
95 Water Works Rd,, Edgefield, SC 29824 View Available Units33.3 miles from this location -
U-Haul Moving & Storage of Heritage Park
109 Harrison Bridge Rd, Simpsonville, SC 29681 View Available Units34.0 miles from this location
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Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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I am beyond frustrated with the service I received from U-Haul. After being displaced from our home due to Hurricane Helene, we are finally starting renovations and needed a reliable place to store our belongings during this process. I booked a rental truck for pick-up at 6 PM on Saturday with a return by 2 AM, along with an indoor 5x10x8 storage unit that was advertised as accessible until 10 PM. However, when I arrived at the location and completed the check-in process, I was informed that the indoor unit was only accessible until 7 PM—not the 10 PM as stated online. By then, it was already 6:30 PM, leaving us with only 30 minutes to load, drive, and unload, which was unrealistic. To make it work, we decided to pay double for an outdoor storage unit that would allow access beyond 7 PM. After loading the rental truck and returning to the facility, we discovered that the assigned outdoor unit was locked. We attempted to contact customer service, and instead of resolving the issue, we were told to extend the rental truck for an additional $45. The inconvenience, misinformation, and lack of customer support were completely unacceptable. This experience added unnecessary stress to an already difficult situation. I expected better from a company that markets itself as reliable during times of need.
BROOKE H | First ImpressionsI had a great experience wth this location. The staff was very knowledgeable and customer service was awesome! I would highly recommend this location!
Eleanor C | Overall ExperienceSometimes the lights took awhile to come on. That was inconvenient. That is my only complaint but other than that access, staff, and location was excellent.
EMMIE B | Overall ExperienceThe staff here is amazing and super helpful!
Lori W | Overall ExperienceBryan Tupper is an outstanding manager. I give him among the highest ratings for customer service of anyone i have ever met. Give him a raise.
Cordes S | Overall ExperienceThe staff was amazing and always helpful. They were all wonderful
Jessica F | Overall ExperienceStaff went above and beyond to help us. Very well run facility! Had several extra needs and your staff was prompt and friendly. Would definitely recommend this for storage and truck rental/return.
Catherine C | Overall ExperienceThe storage units themselves need a light in it ours was very dark hard to see
Shawn G | Overall ExperienceThank you
Yolanda A | First ImpressionsI can't begin to tell you how awesome Brian and his staff are. Great people, great experience and best uhaul I've ever dealt with.
LLOYD D | Overall ExperienceBryan Tupper does an excellent job.
Jordan F | Overall Experiencejust didn’t have the right size storage unit available
Loranda L | Overall Experience