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Quanay R | Expérience généraleSelf Storage Units in Indianapolis, IN, 46226
U-Haul Storage of Lawrence
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Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe service was great they young man an young lady that assist me getting everything situated with return they were helpful cause lets be real moves are stressful.
PRISCILLA T | Premières impressionsAfter paying my back due storage rent I went to my unit a week later only to find out my unit was still locked after being paid up to date a week later. Talked with customer service and they said the manager would reach out because she wouldn’t be back until after my rent was due again. She never called and the only communication I received was your rent is due again through a text asking when are you going to pay your rent. After bringing it up about my customer action report she still had no interest in discussing it. And then after I paid my rent again I asked if I could have a picture confirming there was no lock on my unit since I live over 30 mins from the space. She proceeded to stop all communication and was my worse experience using U-haul ever and I have used it many times in multiple states.
DAVID I | Expérience généraleStill have not got my $50 refund to cut my lock but I had to pay lock Smith to cut it off.
DAHSIA C | Expérience généraleI rented this facility due to a special that I thought I was getting and did not get that special. I am still trying to reach the manager at this facility with no response. Also was not aware that I had to climb stairs with furniture.
LISA G | Déménagement en ligneGood service 👍
MANNE F | Expérience généraleAlot of my stuff was damaged due to some kind of leak from above in ceiling of unit and stuff was damaged from rat or some kind of rodent feces and urine
CODY J | Expérience généraleMoved out on February 25th, took pictures,have email stating, I moved out. The system is saying, I moved out on the 10th with all types of late payment notifications. I will only suggest "Maned" locations
Joseph D | Expérience généraleVery confusing knowing the size of units.
Maurice K | Déménagement en ligneSeveral trucks waiting to unload with only 1 loading /unloading door...that was ridiculous and a waste of time. I will not be using Uhaul ever again....thanks
Kathy W | Expérience générale