I didn’t care for the fees raising 4 times in a year in a half. I didn’t have climate control so I really didn’t understand, I had two so it got rather costly. I had reserved a unit weeks ahead, but got to the storage sight, it wasn’t available so I had to get two. Overall the staff was amazing and facilities were kept nicely at the New Circle location
Nancy B | Overall ExperienceSelf Storage Units in Lexington, KY, 40505
U-Haul Moving & Storage de Lexington
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U Stor It 2
767 East 7th Street, Lexington, KY 40505 View Available Units1.6 miles from this location -
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Summit Storage Center
799 Summit Dr, Shelbyville, KY 40065 View Available Units
(U-Haul Neighborhood Dealer)42.6 miles from this location
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- 4,5 - Cote moyenne des clients
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Really nice staff, I would recommend this place t⁴⁴
Jeffrey K | First ImpressionsThe staff and storage unit helped me tremendously. The staff outstanding/Professional. Thank u all so much.
Anita J | Overall ExperienceThe staff was very professional and helpful... everyone works well with everyone... They were family oriented, met all my needs, teams work was excellent 👍...and yes if I ever need there services I will come back...and yes I would tell/refer them to other future customers...
LaShaun C | First ImpressionsI already expressed that they were/ are allegedly working for my Brother’s assassins! But they were totally mean to me on purpose not answering phone calls or doors when in the warehouse. Overcharged my mother for this months payment and the receipt that was given was dated for December when in fact it was the 27th of January. My mom had to go to bank and bring back proof of U-Hauls mistake. They did not offer a refund of days left since I was able to clear out the unit by 28th of February. The treated me in a racist manner. There were some employees who showed exemplary behavior whom treated me kindly and they should be rewarded! When I tried to get equipment in warehouse they were not assessable to the customer and trying to get help was a not successful. So I will not come back nor will recommend the use of this particular facility.
viceanda B | Overall ExperienceThey didn't close my account when I removed my stuff from the unit and I was still getting messages saying it had a lien on the unit so I better not have any charges on my account! DO BETTER UHAUL
Tracy L | Overall ExperienceThe alley my unit was in was not well lit when I can there and the entrance was often blocked forcing me to drive up a one way alley which felt dangerous.
MADELYN S | Overall ExperienceReally appreciate the 1st month of free storage.
Katrina H | First ImpressionsI would have gave it 5 but on the sign it posted that the first month was free , but I was told in the store that it wasn’t available because they were at 90% capacity so I think they should honor the sign or take it down so they advised me to call another location for the first month free and the other location also told me no , as far as the staff they were nice and more than helpful , but honesty goes a long way and the sign advertised was not true
ronald m | First ImpressionsGreat bunch of people. Always friendly and curious. Very convenient location.
Robert D | Overall ExperienceThe staff is amazing ❤️❤️
Tonya H | First ImpressionsStaff was very helpful
Karen R | Overall Experience