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Susanne M | Overall ExperienceSelf Storage Units in Scarborough, ON, M1R2S9
U-Haul Moving & Storage de Warden Ave
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U-Haul Moving & Storage at Kingston Rd
4095 Kingston Rd, Scarborough, ON M1E2M3 View Available Units5.1 miles from this location -
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U-Haul Moving & Storage at Rexdale Blvd
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U-Haul Moving & Storage of Ajax
239 Station St, Ajax, ON L1S1S3 View Available Units14.8 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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9 year relationship; excellent service and staff!
DESMOND C | Overall ExperienceThey charged me a month early then took 3 weeks to reimburse me so as far as recommendation goes -10!
Jason S | Overall ExperienceGive me back my money and I would give better reviews.
Jason S | First ImpressionsManager here a crook then plays the victim after confronting. This place need to be out of business the staff is rude and horrible. Sherri holder is a thief’s and horrible human
Wesley D | Overall ExperienceToo many mistakes are made with my account too many mistakes in the beginning and throughout the whole process and in the end I wasn't so pleased with this U-Haul location this is why I want to Smart Storagej
Bently R | Overall ExperienceThere was a leak in my unit and some boxes items were damaged. The door to my outdoor storage unit was also broken and it was difficult to open the locks on more than one occasion.
PETER W | Overall ExperienceKeep up the good service you provide
ERIC C | First Impressionsthe booking system is misleading and causes alot of frustration. i booked on call with assosiate they took my card number to make a booking. i confirmed that i will just need to go and pick ip, yes? they confirm yes, that someone will call me to confirm the booking van and storage. So, when i reached the facility to pick up van, i was told theres not booking. then again when i reached for the storage, i storage i had been assigned was no longer available cause more frustration and delays.
Sana M | Overall Experienceterrible experience. the team on site, cannot follow-up with the online reservations made. the reservations made online seem to be useless since i made a reservation, put down my card. and yet the storage unit i booked was given away.
Sana M | First ImpressionsI have used this place at least twice with extra charges, this time the same, I only rented for a month but deducted me for two months. I went to the office four times a week to get my extra deductions back and each time I was told the manager was not in and that the manager would call me but I never got a feedback. Today is the fourth time and they told me I have to come back for a fifth time. I don't understand how difficult it is to get a refund on a tour and the manager is always out of office during working hours, please give me a reasonable explanation?
ZHENG Q | Overall ExperienceIt was a great experience dealing while I was there for the past 4- 5 years. The staff were so friendly and helpful.i am so saddened to leave this facility but given i use the trailers and trucks quite often I will be seeing them all.
COURTENAY J | Overall ExperienceMy pleasure
LEO P | Overall ExperienceStaff was great, and customer service training is A1! The only issue is that customers don't have access to the inside unit 24 hours. That put me in a slight time restraint. Besides that I just reserved another truck! Good work all!!
ANTHONYA G | First ImpressionsOur mattress, wrapped in a mattress cover, suffered extensive water damage while inside storage. And we discovered mice feces on the floor when we removed our items from storage on May 18, 2024.
Camaro W | Overall Experience