Moved out December 5 2020

Staff were great , very helpful!

Thank you. It worked good for me while the house was under construction.

service girl was friendly and pleasure to do buisness with

U-Haul did a good job insuring that the lockers were secure and that no one could break into them. I wish the light would work in the room though. It was good that there was a washroom there but the soap dispenser was empty and had fallen off the wall. The garbage can needed emptying often. I never felt good with the lockers being made of wood. Anyone could move all their stuff out then later, walk in from the street and start a real barn burner without anyone knowing who did it. My previous storage areas were made of concrete brick or metal. This was the sole reason for my response of 'no' to question 6 above; otherwise it would be yes. My main reason for moving out was that I graduated to a 5' X 10' area. Thank you.

Excellent service on first day there - friendly, helpful young gal who has worked there for just a couple months

Should get my money back for what I paid up until. Too expensive. Little Service.

Site for parking our jeep was just big enough to park, however there were 3 , 2-wheel rental trailers very close that had to be moved so we would have roon to back into our rental spot - #71. My husband and I moved a couple of trailers at the direction of a staff on a fork lift, who then moved the largest one which was too heavy for 2 peole to move,. IH was very helpful, but it took considerably longer for us to park, remove the battery and store our jeep..Therefire, we gave an average rating.

These units smell kind of musty and are older. I am concerned about the dampness. But its what we had scheduled. I would search for a more modern similar storage and compare costs before choosing this one again. Everything else was fine.

On one of my visits, I needed info. on Truck rental & the young female employee at the desk was not helpful, lacked the knowledge and did not even make an attempt to provide information.

I would not recommend your Uhaul location, your manager Vipin your regional manager Horace our your company to a person I did not like. Your company needs a dramatic overhaul. Follow up is non existent when overcharging occurs and that seems encouraged by Phoenix, Arizona who alone,I have been told, can authorize an adjustment.

Customer service is everything to me and the young women who works there is very rude, not only to me but also the person on the phone! Since this day my other daughter told me she mover her stuff from there because of the same young women and my husband tells me she way very rude to him as well! We will be moving our stuff out ASAP to a different facility!

good service

manager there is very flexible and helpful

Great service and friendly accomodating people! Modern and clean facility. I would recommend them anytime.

The staff at U Haul were professional, courteous and friendly. The facilities were well maintained. I would highly recommend this facility to my family and friends.