The most helpful staff ever, I couldn’t ask for more!
Christopher R. | First ImpressionsSelf Storage Units in Burbank, CA, 91505
U-Haul Moving & Storage de Sun Valley
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Stor It 4 Less
9327 San Fernando Rd, Sun Valley, CA 91352 View Available Units
(U-Haul Neighborhood Dealer)3,1 miles from this location -
U-Haul Moving & Storage of North Hills
8500 Sepulveda Bl, North Hills, CA 91343 View Available Units6,8 miles from this location -
U-Haul Moving & Storage of Atwater Village
2671 Fletcher Dr, Los Angeles, CA 90039 View Available Units8,9 miles from this location -
Thriftee Storage Company LLC
1717 N Glendale Bl, Los Angeles, CA 90026 View Available Units
(U-Haul Neighborhood Dealer)10 miles from this location
U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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- 4,5 - Cote moyenne des clients
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Cindy was very helpful.
Steve H. | First ImpressionsOverall the storage facility worked out well. All staff were friendly and helpful. Unfortunately when trying to pick up my trailer rental, the system was down, and information was lost, causing what should have been a short trailer pickup to turn into a multiple hour experience, and ended with my drop off location being 20 miles further than what was originally planned for.
Zach K. | Overall ExperienceMost of the staff members were helpful and friendly but a few were not. There were either cars or trailers parked in front of and blocking my unit every time I came to access my belongings. There was an overgrown plant hanging down over the doors to my unit for months and it was not trimmed until I requested it be maintained so I could access my unit. For these reasons, I would not recommend this facility.
Emily D. | Overall ExperienceAgradecido con todo
JUAN G. | First ImpressionsMe gustó el trato y la amabilidad del personal gracias.
SERGIO C. | Overall ExperienceTJ was super helpful and patient when assisting me.
Sabrina D. | First ImpressionsThis has been the worst storage and uhaul rental experience I've had out of all the times I've used Uhaul over the years. Honestly I'll never use Uhaul again because of it. The one way rental process was terrible. No one on the corporate side could figure out how to put the drop off location I requested. It took 4 phone calls to get someone that could do it. I went to the storage location and requested if they could they said to call corporate. After finally reaching someone who knew anything they inform me I have to drop it off by 9am on the due date. The documentation didn't mention the 9am time so I planned to drop off after work. But since I'd get charged an extra day I changed my meeting schedule so that I could come drop off the truck at 7am. Which I did. However. When I arrived there was only one employee who was cleaning a truck out. The drive was blocked. So I had to sit and wait 10 mins before I could pull in and drop off the truck. I dropped off the truck gave him the keys. And then a week alter get a bill for an extra day truck rental. He did not check it in until after 2pm thus I got charged an extra day because they don't do things timely at this location. I went in 3 times! Trying to get them to credit me. I emailed them(no response. . Called them. Every time they said the manager was out and couldn't do it themselves. I gave up and let them keep my. Money. I had a storage unit there. That I was slowly moving things out over about 4 car loads. EVERY single time I went there was only one employee always busy outside of the building so I had to stand and wait 10-15 minutes to get my "white lock" key to access my own stuff. They need help. Very poorly managed facility that needs staffing increases or changes. Clearly they need the money they stole from me for the extra rental day more than I do, hopefully they use it to help pay for additional staffing.
justin m. | Overall ExperienceIt was a pleasure to have a storage at UHaul and the management and facilities were great to work with Very pleased
Mark B. | Overall Experiencegreat employees
marcia s. | First ImpressionsGood people, good facilities, never been to a better uhaul location.
Scott F. | Overall ExperienceReally nice staff. Friendly and helpful. Clean and professional location.
Scott F. | First ImpressionsJose and Tony were both great & professional. They were there for everything that i needed. Thank you
Allan C. | Overall ExperienceGreat customer service! I had no problems with this UHaul facility at all. Very satisfied with the two months I needed a storage unit.
Thomas H. | Overall ExperienceI received excellent customer service. The attendant was friendly and curious. I would recommend this location to my friends.
Abby Q. | First ImpressionsEvery time it rained the water would go into the container and some of my things got ruined.
Erick C. | Overall ExperienceThanks for excellent service
GUADALUPE G. | First ImpressionsTony is the man ask for him!
DAVID G. | Overall ExperienceNice staff thank you
WAHID B. | Overall ExperienceDaniel and Tony could not be any more helpful. These guys worked their butts off and I had a wonderful experience. I could have never asked for better customer service. I will always recommend here.
Alex S. | Overall Experience