I contracted (via the website) for a 10 X 10 unit. When I arrived with my stuff, "my" unit had a lock on it. The guy on duty did all he could to help me, but I ended up keeping the trailer for two more days while they figured out the situation. Finally, they gave me a 10 X 15 unit and I unloaded my stuff. On a subsequent visit, I learned that I was to be charged 40 $/mo. more than I contracted (because I had a bigger unit). I now have to go move my stuff AGAIN into a 10 X 10 unit, or pay 40 $more than I budgeted. NOT A GOOD EXPERIENCE.Norman N. | First Impressions
Self Storage Units in Lynchburg, VA, 24502
U-Haul Moving & Storage de Timberlake
Pour nous contacter
Lynchburg, VA 24502
(Old Lowe's Building)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Accès à l'entreposage
- Lun - dim : 5h am à 10h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
Features Available at this Facility :
There are no rooms available online at this time.
Veuillez nous appeler ou nous visiter si vous voulez des renseignements sur ce qui est offert à l’établissement ou essayez un des établissements ci-dessous.
4,6 miles from this location 4,6 mi
Lynchburg, VA 24501
28 miles from this location 28 mi
Po Box 1086
Buchanan, VA 24066
42 miles from this location 42 mi
Roanoke, VA 24017
43 miles from this location 43 mi
Roanoke, VA 24017
U-Box® Containers for Moving and Storage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Just give us a call when you want us to pick up or drop off your Conteneurs U-Box.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des unités d'entreposage par les clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Only frustration was check in process was very slow for being pre-registered Our customer rep was not well trained and she seemed to struggle with the computer. Everything else is great. ThanksKimberly A. | First Impressions
It is very frustrating that no ones ever answers the phone at the Lynchburg Timberlake location. I called and tried to reach someone for over a week, was on hold for 35-45 minutes and either gave up or was then directed to the main call center. My questions and concerns were about this location and very frustrated that I couldn’t get ahold of anyone there.Lisa V. | First Impressions
Customer did not leave a comment.james c. | Online Move In
Regarding the rating. I would have listed it as above average except for one thing. Before management was changed in late 2020 the office people did not know how to handle check payments. The previous manager was so inept that she hid checks in a desk drawer. As a result I was sent failure to pay notices and charged late fees. That condition persisted for a period of several months until the management change. I consider that issue an executive failure for not training their personnel.Henry D. | Overall Experience
Customer did not leave a comment.Benjamin S. | Overall Experience
I’ve been with the Timberlake facility for a while and anytime I’ve made an inquiry, needed their help or their advice, these representatives have always gone beyond just the “customer service” usual response’s. Their “above and beyond” mindset gives me the knowledge of what they are truly all about. I appreciate and am grateful for their commitment.susan p. | First Impressions
Customer did not leave a comment.Laura S. | Overall Experience
It was the best experience, they made me feel like home very friendly would recommend to a friend or family. Thank You..Jesus T. | Overall Experience
Customer did not leave a comment.Natalia S. | First Impressions
The best service from the employees..they made it happen ..thanks guys you were awesome..Jesus T. | First Impressions
I rented a space outside unaware that it would get water inside and damage quite a few of my belongings everything had mold on it... I was told that I needed to had insurance for my belongings but no offer I paid a months rent which I didn’t use I was told there’s no pro rate even though they continued to bill me send letters and emails that rent was past due. Aside of the belongings being damaged due to water coming into the unit outside inside unit was ok climate control property that is most valuable.Giacomo V. | Overall Experience
Customer did not leave a comment.Edward W. | Overall Experience
Gregory is very professional and helpful. He knows how provide solutions to the clients ASAP. The experience with him is excellent. He is the best I got in touch from U-Haul.Miriam V. | First Impressions
Your cashier you was amazing! Very pleasant, we shared some laughs. It was a delight! Moving is stressful! Moving to another city in a pandemic has taken the cake. I’m surprised I still have hair, but at least, at least this was the ONE thing that went smoothly! Thank you!Ashley P. | Online Move In
While the staff was extremely friendly, they were not well-trained in the processes I needed.CLAUDEJUNIOR G. | Overall Experience
The manger as well as the staff were simply amazing!! They were accommodating to my unique situation and went above and beyond, just an overall great team at this location!!Britteny C. | First Impressions
Thank you for all your help!tito m. | Overall Experience
U-HAUL will and has always been my first stop for storage and moving.Kellie C. | Overall Experience
Customer did not leave a comment.David D. | First Impressions
Customer did not leave a comment.Beth M. | Overall Experience
Good deal. Very helpful customer service, throughout the entire process. They made everything SO easy! Very good experience.Barbara B. | Overall Experience
Customer did not leave a comment.George B. | First Impressions
Excellent Management Staffkayla t. | First Impressions
Customer did not leave a comment.Kevin c. | Overall Experience