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Roberta C. | First ImpressionsSelf Storage Units in Edmonton, AB, T5M3M9
U-Haul Moving & Storage de Westside
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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Yellowhead Storage
20412 118A Ave NW, Edmonton, AB T5S2S7 View Available Units
(U-Haul Neighborhood Dealer)3,7 miles from this location -
U-Haul Moving & Storage of Winterburn
21818 Stony Plain Rd NW, Edmonton, AB T5S2C3 View Available Units4,6 miles from this location -
U-Haul Moving & Storage of Southside
9521 51 Ave, Edmonton, AB T6E4W8 View Available Units6,7 miles from this location -
U-Haul Moving & Storage at 50th St
12804 50th St, Edmonton, AB T5A4H3 View Available Units7,2 miles from this location
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- 3,5 - Cote moyenne des clients
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Could be open later or 24 hrs with security but still very happy with uhaul. Thank you fir the service you provide
Marry C. | First ImpressionsThank you for the free storage it really helped
Ivan F. | Overall ExperienceConcerned about the electronics stored in the facility because it’s supposed to be climate contolled but it was colder in there than outside!!!
Maxine S. | First ImpressionsLost my mattress and bed frame and my chais lounge and some priceless mementos in the fire due to black mold. I was originally told the fee payments for my unit would be taken out automatically so I didn't take much time to pay attention to the withdrawals and I apparently after a representative mentioned that this would be occurring apparently there was a glitch in the system and so they weren't automatically withdrawing my payments me so I did end up having to pay a lump sum of $293 on top of that they wouldn't reimburse me for my damaged items. Prior to the fire I had only had my items there for a month..so as of today I have cancelled my unit taken my things and thrown them in the garbage and I'm not happy about the service there.
Shayla I. | Overall ExperienceThe sliding door to get access to the building was not working. Had to use the man door to move things in.
Vladimir L. | First ImpressionsHonestly this fire really messed things up for a lot of people. I know everyone's busy, and possibly trying the best they can. Frankly I felt they stole from a lot of people, including myself. I'm not even sure how a propane tank can be "damaged" by water. I had a lot of valuable things in my storage unit that cost thousands of dollars. All of it gone. And all they could do and say is pretty much it's not there problem. I wouldn't recommend this storage facility to anyone. I'm extremely disappointed and frustrated with how they handled everything. It just seemed so wrong. I personally feel like this place is extremely crooked.
Ariel F. | Overall ExperienceI would give this facility a 0 out of 5, if I could. What a horrendous experience. My storage locker was one of the ones affected by the fire in late summer. I was at work at a remote camp 1 500 km away when it happened, so I took U-Haul up on their offer of free services to empty and clean my storage locker. I had 99 % of my personal belongings in that locker, as we had moved from Ontario to Alberta and stored our household until we could find a place to live. Several of my items were disposed of during the cleaning, which I understood. What I'm upset about is the fact that several damaged and moldy items were put back in the storage unit. Most of the items in my unit were filthy when I moved out. Power cords for my printer and espresso machine were thrown out or lost when they reboxed those items. Several items have also gone missing, such as my classic SNES. I've had to throw out additional appliances that were covered in mold. Another annoyance is that, despite being forced to buy a round U-Haul lock when I rented the unit, they cut it off and replaced it with a generic U-Haul lock that I wasn't allowed to use in the first place. Rules for thee, not for me! They also documented the damage to my items for their insurance adjustor, but told me I couldn't claim for any damages. Other than the fire issues, this location is incredibly cramped and busy. The staff seem to be burnt out and unmotivated (can't hardly blame them). I tried to access my unit at 7PM one day, and got stopped by a security guard (access was supposed to be until 10PM!). Overall, a terrible terrible experience. I'm out several thousand dollars due to water damage caused by flooding from a blocked drain in their parking lot, and I've had to clean and disinfect my belongings after their "professional services" handled things (sometimes with sticky fingers). I'll never use U-Haul again, and this wasn't my first cross-country move with them either.
Susan V. | Overall ExperienceFire took place. Many of our belonging had water and smoke damage. Many of our items were discarded in the dumpster by the clean up crew. Lots of things are missing. The chaos for clean up was unbelievable. I would never use U-Haul again. One or two of the staff were knowledgeable, the rest of the staff were lazy and rude.
Natalie T. | Overall ExperienceThere was a bit of a hiccup when I was booking over the phone but when I was in person the staff were awesome and help me out to make it right! Very great full for them!
Candace I. | First ImpressionsThere was so much damage to ALL my belongings in storage worth thousands. I think I will sue. I will never use UHaul again. I would not recommend using UHaul.
Denise B. | Overall ExperienceI didn't even move in. Once checked in I went to the loading dock. The dock was entirely covered with stuff that it was hard to walk. It was blocked with man lifts. The access card didn't work. When I went back into the store the line was so long that I didn't want to wait. Called the store later and asked to cancel the contract and get a refund. The charge is still pending on my card so hopefully it comes off soon.
Andrew H. | Overall ExperienceNot impressed with how the fire was dealt with.
JennaLeigh R. | Overall ExperienceYou let my stuff burn I've lost everything. And no one even gave my money back. The fire was on the August 7,2023. Seven days after payment. And I was never offered my money back. And I had to close the account. Communication is not good at this location.
Pierce S. | Overall ExperienceUhaul should have insurance to protect its patrons. How did an arsonist get in, and how do we know that it was not an employee?
RYAN P. | Overall Experiencewill never recommend this place. staff are not accommodating and let you wait forever. my whole stuff was included in the fire and was never even able to see my things. nevr got a copy of the pictures at least. all the employee i have encountered here has the don’t care at all attitude.
Alicia P. | Overall Experience