After being told I would not be given a pro-rated refund, I informed that I would keep my unit until the last allowable day. The person working in the office stated that refunding my payment since I was only estimated to be out of the unit 4 days after payment. Owner (per office worker) failed to reply to her on numerous attempts. I was just planning on keeping the unit since I was not getting anywhere with the property manager. (Additional 4 messaged left by call center.) I took my lock to the other authorized (and previously set up before deployment) user so that my children and her could use the paid unit until the last day. Got a notification email that I was moved out. Returning to the unit, the facility had placed a lock on my unit that rendered it unusable to me. Stopping back in the office, the worker again made several attempts to get a hold of the manager (since she could not find any of my paperwork) who stated If I wanted to keep the unit, I would have to fill out new paperwork and pay for the time, I had already paid!!! Manager stated I voided my lease agreement by removing my lock. Property manager is a snake! Deployed single father, and could of used the approximately 95 pro rated refund or use of my unit for the remainder of the paid month. I have had multiple units at this property and referred a couple of friends when it was Your Space self storage. Observed numerous shady things after it was renamed to Division Avenue Self storage. (Rate hike after new management, subleasing the old office in the middle to someone living there and partying, people living in units with numerous cats, trash everywhere, no security gate, bad rodent issues in units. (I used to do pest control and gave free advice and pointed out numerous structural flaws (gaps, poor framing, etc.) They have bait boxes screwed to the studs inside the units. Your not supposed to attract rodents to come inside the units with a food source....smh I repaired my unit by fixing these problems myself by applying expanding foam and rodent tincats by overhead doors. I attempted to come to a reasonable agreement with the office worker who was also frustrated about being ignored by her attempted calls to the manager as well as not being able to find any of my customer account paperwork. I spent a lot of my time I was on leave dealing with this property manager who hid behind snide emails equating to an experience of "idgaf about you, I made my money off of you, now it's time for the next sucker." I do not recommend this property under the current owner. They took advantage of this deployed single father of three kids. Dealing with all the covid crap is difficult enough, and businesses like this certainly do not care for their customers.
ANTHONY R. | Overall Experience
Self Storage Units in Wyoming, MI, 49548
(Concessionnaire U-Haul dans le voisinage)
Division Avenue Self Storage
Features Available at this Facility :
Available Units (toutes les dimensions sont approximatives)
Entreposage intérieur
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
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Small | 5' x 10' x 9'
Intérieur, 1er étage, niveau rue, accès en voiture, climatisé, porte à rideaux
Maison de 1 à 2 pièces (jusqu'à 1 200 pi ca)- Tarif :
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75,00 $
par mois
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CA03, 10x10.png?3c2373e7=1033904948)
Medium | 10' x 10' x 9'
Intérieur, 1er étage, niveau rue, accès en voiture, sans climatisation, porte à rideaux
Maison de 2 à 3 chambres (1 200 à 1,600 pi ca)- Tarif :
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89,00 $
par mois
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
U-Box® Containers for Moving and Storage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Just give us a call when you want us to pick up or drop off your Conteneurs U-Box.