Mr James Was A Excellent Help Any Question I Had HE had A Answer Cert Well Spoken And Professional
Khalil L. | First ImpressionsSelf Storage Units in Norfolk, VA, 23510
U-Haul Moving & Storage de Downtown
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U-Haul Moving & Storage at Janaf
5609 Raby Rd, Norfolk, VA 23502 View Available Units4 miles from this location -
U-Haul Moving & Storage at North Military Hwy
7448 N Military Hwy, Norfolk, VA 23518 View Available Units4,4 miles from this location -
Storaway Self Storage I, L.L.C.
4328 Portsmouth Blvd, Portsmouth, VA 23701 View Available Units5,2 miles from this location -
U-Haul Moving & Storage at Greenbrier
664 Woodlake Dr, Chesapeake, VA 23320 View Available Units5,6 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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frances r. | First ImpressionsKrissy is dynamic in what she does for your brand. If the company hasn't done so already, please provide her and the team individual gift cards. They not only work smart, but care enough to make a difference. Krissy, y'all Rock! Keep up the excellent work. Blessings!
SAMANTHA P. | First ImpressionsThe walls are pealing it's always hot . That's what makes it not clean because the walls are very old
jaquita f. | First ImpressionsThank you to the staff that my my experience pleasent and smooth.
Danny F. | Overall ExperienceVery friendly and helpful staff.
William T. | First ImpressionsGet the elevator fixed so customers can have access to bigger units without using the stairs
Johnathan S. | First ImpressionsI've rented trucks and vans from U Haul and I've used their storage facilities. The experience has always been great. I move quite frequently for work and I can easily see myself using U Haul again.
JACK T. | Overall ExperienceThe staff here was helpful and attentive. The facility itself is just a mess. The elevator, the only one, was inoperable, and staff said it would be weeks before it would be fixed. This made it ridiculously difficult to move items out. Ownership should be discounting fees during this time. The only access is a very steep and narrow set of steps to the 3rd floor, good luck if you have any large items. And, there is never any carts available. Just save yourself the trouble and go to another facility.
Chris O. | Overall ExperienceThe elevator has been broken for over a month I moved on 11/1 and couldn’t get my belongings because the stairs was very inconvenient I was told the storage fee was being waived but a lock was still put on my unit when I didn’t pay on 11/24
BONITRARESHAWN L. | Overall ExperienceOnly issue is the celing paint was chipping and we complained about it but it occurred the whole time we had our boxes in storage, so everything was very dirty when pulled out. The ceiling should be fixed as unsure if there was lead in the paint.
Lisa B. | Overall ExperienceI was first on line, with a valid reservation for an 8X8 unit. it took 45 minutes, while I was paying a moving crew, to check in. Once checked in, we got no instructions on how to access the unit, that we needed to generate a code, where the unit was, and that the unit was actually a 6X8 unit, not 8X8. We had to pay hundreds of dollars while movers waited around. We will be adding more items in a week or so, and may need the extra space we contracted for. I'd appreciate a call at 919-819-2786
ROBERT R. | First ImpressionsHorrible customer service. Lots of bugs and mice in storage area. The elevator was always broken along with the loading ramp.
Tiffani T. | Overall ExperienceThe assistant facility manager was covering from another location. He was helpful and friendly. However, the layout of the facility is not ideal, a second entrance would be very beneficial
ANDREW S. | First ImpressionsThe elevator needed to be replaced the whole time I was a tenant, and finally died just before I was to move out. That and the out of order restroom on the second floor were my only complaints. Otherwise, it is an outstanding facility, and the safest place I could ask for my things.
JT H. | Overall ExperienceThe worst place ever in my life to store thing elevator always broken never in service had to carry things down 3flights of stairs an hallways very unsatisfied
Georgia S. | Overall Experience